Senior Manager, Events-5

Weekly work hours: 40. FLSA status: Exempt (United States of America). All positions are on-site; after six months, some staff roles may qualify for hybrid arrangements based on job needs, supervisor approval, and Dallas College policy. Academic (Faculty) positions require an on-campus presence at all times, including when teaching online courses.

About the Role

Dallas College is seeking a strategic, positive, organized, and enthusiastic team member to produce events across Dallas College from conception through to completion. Responsibilities include providing outstanding customer service and organizing successful and memorable events that meet quality expectations. This role will serve as the primary point of contact for various internal and external customers hosting an event that serves Dallas College. This role will work directly with clients from the intake stage to post-event evaluation, collaborating with campus-wide departments to plan and implement quality events. Potential events range from small, on-campus executive meetings to large-scale events such as Dallas College Commencement and Conference Day. Modalities include in-person, virtual, and hybrid events.

Responsibilities

• Event Management
  • Manage, develop, and create small and/or large-scale personal or corporate events such as employee events, conferences, ceremonies, parades, formal parties, etc., using project management approaches.
  • Analyze and study the brand, identify its target audience, devise the event concept, and coordinate the technical aspects before launching the event.
  • Plan and execute the event, taking responsibility for the creative, technical, and logistical elements.
  • Oversee overall event design, brand building, marketing and communication strategy, audio-visual production, script writing, logistics, budgeting, negotiation, and client service.
• Brand Ambassador
  • Serve as the advocate and gatekeeper for the Dallas College Brand, ensuring other functional leaders embrace this stewardship.
  • Champion ongoing renewal and refinement of each brand’s positioning and architecture, derived from data-based understanding of key brands and competitive brand health measures, and a keen understanding of rapidly changing digital technological and higher education environments.
• Agency/Vendor Management
  • Enhance the Marketing and Event program execution and organizational Marketing capabilities as a critical driver of integrated Marketing across the entire organization.
  • Assess the collection of agencies, suppliers, and consultants engaged with Dallas College to ensure the organization receives the expertise needed to maximize Marketing impact.
• Complete required Dallas College Professional Development training hours per academic year.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in marketing, event planning, communications, or a related field (or equivalent work experience). Official transcripts required.
• Five (5) years of experience in event management, marketing, or customer service.
• Proven track record of successfully handling and prioritizing multiple projects while working against tight timelines.
• Must function at a moderate level on Leadership and functional competencies.
• Higher education experience preferred.
• Bilingual or multilingual preferred.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint, etc.), WebEx, and other media-related software.

Skills

• Proven experience in planning and executing events of varying sizes and modalities.
• Ability to build and maintain productive relationships with stakeholders.
• Strong commitment to a team approach and collaborative problem-solving.
• Ability to utilize technology to operate in a complex communications portal/platform.
• Strong time management skills with the ability to multitask and communicate effectively in a fast-paced environment.
• Ability to influence and drive solutions to complex situations.
• Ability to work well under pressure and within tight deadlines.
• Ability to plan, organize, and schedule staff and tasks effectively to achieve objectives.
• Able to adhere to institutional and/or organizational policies and procedures.
• Able to develop strong working relationships with team members, key stakeholders, internal and external constituents to meet business needs.
• Able to use multiple methods to communicate information and choose methods appropriate to the audience.
• Must maintain confidentiality and uphold high ethical standards.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Pay

Salary minimum: $66,900.00 annually (Staff Range N06).

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that our workforce, and the diverse talent it brings, is directly linked to our success.