Senior Manager, End User Computing
About the role
The Senior Manager of End User Computing will define and execute the strategy for the platforms that power a modern, secure, and seamless digital workplace. This role involves leading the evolution of endpoint management, delivering workplace capabilities that improve productivity, simplifying operations, and supporting the adoption of emerging technologies.
Responsibilities
- Define and execute the strategy for the platforms that power a modern, secure, and seamless digital workplace.
- Lead the modernization of End User Computing by advancing automation, self-service capabilities, platform scalability, and engineering best practices.
- Establish engineering standards, operating practices, key performance indicators, service level agreements, and operational metrics that improve platform reliability, consistency, service quality, and engineering effectiveness.
- Develop scalable processes for application deployment and lifecycle management across Windows and macOS platforms.
- Partner with Information Security to maintain secure-by-design endpoint architectures, compliance standards, and device governance controls.
- Collaborate with Security, Identity, and IT Services and Support teams to strengthen endpoint security, improve employee experiences, and increase operational resilience.
- Build trusted partnerships with Lottery, Retail, and Casino teams to deliver endpoint solutions that support business-critical operations.
- Manage vendor relationships, licensing, and lifecycle planning for endpoint technologies while evaluating emerging technologies that improve workforce productivity, endpoint management, and the digital workplace experience.
Requirements
- At least 8 years of experience in End User Computing, Endpoint Engineering, Workplace Technology, or a related discipline, including experience leading technical engineering teams.
- Track record managing enterprise endpoint environments at scale, including device management, endpoint security, and workplace technology services.
- Strong expertise with Microsoft Intune and strong experience managing Apple devices through Jamf Pro.
- Experience supporting mobile device management, bring-your-own-device programs, and modern endpoint management practices.
- Familiarity with application packaging, deployment, and lifecycle management across Windows and macOS platforms.
- Strong understanding of endpoint security, compliance, device governance, and Zero Trust principles.
- Experience using automation, scripting, and APIs to improve operational efficiency and platform maturity, with the ability to build engineering operating models that emphasize automation, standardization, and continuous improvement.
Qualifications
- Strong communication, stakeholder management, and cross-functional leadership skills, with experience working in regulated environments and partnering with Security, Identity, IT Services and Support, and Compliance teams.
Skills
- Strategic thinking and leadership in a fast-paced, dynamic environment.
- Technical proficiency with Microsoft Intune and Jamf Pro.
- Experience with endpoint security, compliance, and Zero Trust principles.
- Ability to manage complex projects and teams.
- Excellent problem-solving and decision-making skills.
Benefits
Join our team at DraftKings, a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
Pay
The US base salary range for this full-time position is $177,600.00 USD - $222,000.00 USD, plus bonus, equity, and benefits as applicable.
Schedule
Full-time position.