Senior Manager – Distribution Operations

About the role

The Senior Operations Manager at Workwear Outfitters is responsible for leading all day-to-day operations within a high-volume multi-channel apparel distribution center. This role oversees various functions including receiving, warehousing, inventory control, picking, packing, shipping, returns, and labor management.

Responsibilities

• Lead daily distribution center operations including receiving, put-away, replenishment, order fulfillment, packing, shipping, returns, and inventory control.
• Ensure operational performance meets or exceeds service, productivity, quality, and cost objectives.
• Balance competing service requirements across multiple order profiles, customer types, and fulfillment methods.
• Manage workflow planning and labor allocation to support fluctuating order volumes and seasonal demand.
• Maintain compliance with OSHA regulations and company safety standards.
• Partners closely with Supply Chain, Transportation, Engineering, Planning, Customer Service, Finance, Sales, IT, and HR to achieve operational excellence, service level targets, and financial objectives.

Requirements

• Bachelor’s degree in Supply Chain, Operations Management, Business, or related field preferred.
• 7–10+ years of distribution center or warehouse operations experience, preferably within apparel, retail, footwear, or consumer goods industries.
• 3–5+ years of leadership experience managing supervisors and large hourly teams.
• Experience in high-volume omni-channel, retail, wholesale, or e-commerce fulfillment operations.
• Strong knowledge of warehouse operations, inventory management, and labor planning.
• Experience with WMS platforms, RF systems, and operational reporting tools.
• Proven success leading continuous improvement initiatives.
• Strong Financial knowledge including detailed budget management experience.
• Excellent communication and leadership capabilities.

Qualifications

• Strong analytical, organizational, and problem-solving skills.
• Key Competencies: Operational Excellence, Leadership & Team Development, Strategic Thinking, Process Improvement, Inventory Management, Labor Planning, Data Analysis & KPI Management, Change Management, Customer Focus, Collaboration & Communication.

Skills

• Bachelor’s degree in Supply Chain, Operations Management, Business, or related field preferred.
• 7–10+ years of distribution center or warehouse operations experience, preferably within apparel, retail, footwear, or consumer goods industries.
• 3–5+ years of leadership experience managing supervisors and large hourly teams.
• Experience in high-volume omni-channel, retail, wholesale, or e-commerce fulfillment operations.
• Strong knowledge of warehouse operations, inventory management, and labor planning.
• Experience with WMS platforms, RF systems, and operational reporting tools.
• Proven success leading continuous improvement initiatives.
• Strong Financial knowledge including detailed budget management experience.
• Excellent communication and leadership capabilities.

Benefits

Major benefits include medical, vision and dental, Life and Disability coverage. Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.

Pay

TBD

Schedule

TBD