Jobs · Marketing · New York

Senior Manager-Digital Product Operations

American Express · New York, NY · 1 wk ago
HybridMarketingFull-time

Responsibilities

  • Function as the primary point of contact with business partners to help identify, prioritize and resolve requirements and/or issues to help drive migration/enablement on new Google Big Data platform.
  • Collaborate with cross-functional partners across multiple lines of businesses to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision.
  • Show strong analytical skills and business acumen with a focus on project management strategies and driving the delivery of projects in support of migration off legacy platform.
  • Have basic knowledge of data governance and data mapping/data relationships between different systems and business lines to create a unified “single source of truth.”
  • Identify, create, update, and maintain accurate reference data, such as product types, industry codes, and client information.
  • Be a self-starter that can identify and drive opportunities to ensure timely delivery of projects in conjunction with business partners and alignment with capability teams.
  • Successfully manage multiple priorities under pressure and demonstrate the ability to come up with creative solutions for problems.

Qualifications

  • Hold 2+ years of experience in Project Management or Data Operations Management with a proven track record in managing projects, data analysis, and meeting key deadlines.
  • Work closely with engineering, data, analytics, and product management teams to deliver results.
  • Show a genuine personal dedication to successfully completing all projects with an ability to learn rapidly and adapt quickly to changing situations.
  • Have excellent interpersonal skills, comfortable working on a diverse team spanning multiple locations with accountability for keeping commitments.
  • Have a customer-centric mindset with the ability to think in terms of products and capabilities required to deliver on a business strategy.
  • Ambitious with strong interpersonal and communication skills, both verbal and written.
  • Be able to present strategies to leaders and drive decision-making.
  • Have proficiency in SQL to query and analyze data.
  • Be able to interpret complex data structures and ensure accuracy in highly structured datasets.
  • Work across business partners in different organizations to rationalize data, align on business definitions, publish, and maintain/update as business changes.
  • Build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change.
  • Handle ambiguity, multiple tasks, shifting priorities, and set schedules to meet deliverables with a positive attitude, flexibility, and prioritization of tasks.
  • Be a strategic thinker who combines technical skills with overall business strategy to creatively resolve complex problems in a dynamic environment.
  • Previous Google Cloud Experience is a plus.

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