Senior Manager, Data Center Infrastructure Management

It’s exhilarating to find yourself at a pivotal moment in history—and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

About the role

The Sr. Manager, Data Center Infrastructure Management (DCIM) leads a team of engineers responsible for the management and administration of the Electric Power Monitoring Systems (EPMS) and Building Management Systems (BMS). This role requires a strategic thinker with keen planning skills and the ability to lead through influence. The ideal candidate will have a background in electrical and mechanical systems and possess knowledge of large-scale data centers (or similar environments) with a strong process-driven orientation.

Responsibilities

• Schedules deployment resources to meet QTS-established schedules
• Institutes and ensures adherence to Quality Assurance (QA) policies and procedures
• Institutes and maintains Standard Operating Procedures (SOPs) for the deployment of services according to QTS’s product catalog or industry best practices
• Ensures that the DCIM Engineering team is trained on the most up-to-date versions of SOPs and job-specific requirements so that service enablement can be accomplished in an effective, timely, and cost-effective manner
• Monitors and reviews the deployment of services, to minimize unplanned downtime, anticipate and solve problems in a timely manner, and to identify opportunities for improvement
• Analyzes data, prepares reports, and makes recommendations for improving time to project completion
• Initiates and carries out projects that improve efficiency and/or reduce operating costs
• Tracks, analyzes and improves key parameters such as time to deploy, resource utilization, deployment cost, etc.
• Assists with the development of operational budgets and monitors actual expenses to ensure they fall within budgets
• Performs administrative tasks such as approving proposals, expenditures, enforcing policies and performance management of DCIM Engineers
• Champion the effort of change by training and supporting regional DCIM Engineers on BMS/EPMS applications
• Provide strategic leadership for the DCIM platform to implement enterprise BMS/EPMS standards at the site level
• Develop BMS/EPMS standards for system topology, graphics and functionality between multiple vendors and multiple sites
• Lead/direct vendors via Scope of Work and Requests for Proposals/information documents
• Implement corporate policies, procedures, and standards to maximize the performance of systems, applications and networks

Requirements

• BS in Electrical Engineering, Engineering Technology, or other related Engineering degrees or equivalent professional experience
• Ten or more years of progressive experience with critical monitoring/control systems and support for critical facilities
• Three or more years of management/supervisory experience leading engineering or critical operations teams
• Proficient knowledge and experience with BMS and building EPMS systems
• Familiarity with power distribution systems in a data center environment or similar critical systems environment
• US Citizenship for this position is required by law due to federal customer contracts

Preferred Qualifications

• Prior experience working in a data center environment
• Familiarity with Aveva WonderWare
• Knowledge of BAS/BMS systems, ALC, Andover, Tridium, Delta Controls or others
• Understanding of network implementation
• Five or more years of experience with various Industrial Control Programmable Logic Controllers (PLC) such as Allen Bradley, Schneider Siemens, etc.
• Experience performing commissioning, qualification & change control activities related to BMS including but not limited to HVAC, chiller plants, domestic and process water systems, building automation systems, etc.
• Ability to read, interpret, and produce engineering documents that may include: Control Drawings, Sequence of Operations, Bill of Materials, Graphical User Interface requirements, and Functional Specifications
• Understanding of basic power calculations on single and 3-phase circuits, electrical diagrams, control diagrams

Skills

• Proven ability to manage multiple projects simultaneously while maintaining schedule and scope
• Excellent client-facing and internal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Self-starter and quick learner who understands and can adapt to existing software application and computing infrastructures

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days, plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program
• Medical, dental, vision, life, and disability insurance
• Flexible spending savings account
• Paid holidays and paid time off
• Employee assistance program

Pay

The estimated pay range for this role, if based in Illinois, is $156,525.40 - $239,369.08. Compensation for candidates outside of Illinois aligns with their location and is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.