Senior Manager, Data Center Infrastructure Management

About the role

At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact.

Responsibilities

• Schedules deployment resources to meet QTS-established schedules
• Institutes and ensures adherence to Quality Assurance (QA) policies and procedures
• Institutes and maintains Standard Operating Procedures (SOPs) for the deployment of services according to QTS’s product catalog or industry best practices
• Maintains and trains the DCIM Engineering team on the most up-to-date versions of SOPs and job-specific requirements
• Monitors and reviews the deployment of services to minimize unplanned downtime, anticipate and solve problems in a timely manner, and identify opportunities for improvement
• Analyzes data, prepares reports, and makes recommendations for improving time to project completion
• Initiates and carries out projects that improve efficiency and/or reduce operating costs
• Tracks, analyzes, and improves key parameters such as time to deploy, resource utilization, deployment cost, etc.
• Assists with the development of operational budgets and monitors actual expenses to ensure they fall within budgets
• Performs administrative tasks such as approving proposals, expenditures, enforcing policies and performance management of DCIM Engineers
• Champion the effort of change by training and supporting regional DCIM Engineers on BMS/EPMS applications
• Develops BMS/EPMS standards for system topology, graphics and functionality between multiple vendors and multiple sites
• Leads/directs vendors via Scope of Work and Requests for Proposals/information documents
• Implements corporate policies, procedures, and standards to maximize the performance of systems, applications and networks

Qualifications

• BS in Electrical Engineering, Engineering Technology, or other related Engineering degrees or equivalent professional experience
• Ten or more years of progressive experience with critical monitoring/control systems and support for critical facilities
• Three or more years of management/supervisory experience leading engineering or critical operations teams
• Proficient knowledge and experience with BMS and building EPMS systems
• Familiarity with power distribution systems in a data center environment or similar critical systems environment
• US Citizenship for this position is required by law due to federal customer contracts