Senior Manager, Data Center
7-Eleven · Irving, TX · 2 days ago
Information TechnologyFull-time
Key Duties And Responsibilites
- Define and execute a comprehensive infrastructure strategy spanning data centers and Microsoft 365 services
- Lead, mentor, and develop cross-functional teams including data center engineers and M365 administrators
- Establish governance, policies, and standards across infrastructure and collaboration platforms
- Partner with business and IT leaders to align technology investments with organizational goals
- Drive roadmap planning for hybrid infrastructure, cloud adoption, and modern workplace initiatives
Operations and Service Delivery
- Ensure 24/7 availability, reliability, and performance of data center and Microsoft 365 services
- Oversee incident, problem, and change management processes across platforms
- Manage SLAs, KPIs, and service health metrics for both infrastructure and M365 services
- Lead service continuity, backup, and disaster recovery strategies
- Implement automation and operational efficiencies across environments
Infrastructure & Data Center Management
- Oversee servers, storage, networking, and virtualization platforms
- Manage lifecycle planning, capacity management, and hardware refresh initiatives
- Lead data center migrations, consolidations, and modernization efforts
- Ensure optimal performance of compute, storage, and network resources
- Evaluate and integrate emerging infrastructure technologies
Microsoft Services Management
- Own administration and optimization of Microsoft 365
- Ensure service availability, performance, and user experience for collaboration tools
- Oversee licensing, tenant configuration, and service adoption strategies
- Drive governance for data retention, information protection, and compliance within M365
Facilities & Vendor Management
- Manage relationships with data center providers, Microsoft, and other vendors
- Oversee physical infrastructure including power, cooling, and physical security
- Ensure vendor and SaaS provider performance meets SLAs and contractual obligations
- Manage procurement, contracts, and licensing agreements
Security & Compliance
- Ensure compliance with regulatory and organizational standards
- Maintain physical and logical security across data center and M365 platforms
- Support audits, risk assessments, and remediation efforts
Education And Experience
EDUCATION: Bachelors/4 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 10+ years
YEARS OF MANAGEMENT EXPERIENCE: 5+ years
SPECIFIC KNOWLEDGE AND SKILLS:
- Strong knowledge of enterprise infrastructure (compute, storage, networking, virtualization)
- Hands-on or leadership experience managing Microsoft 365 environments
- Familiarity with automation, scripting, and infrastructure-as-code
- Strategic thinking and transformation leadership
- Strong team leadership and cross-functional collaboration
- Excellent communication and stakeholder management
- Deep problem-solving and incident management expertise