Senior Manager, CSPS Liaison

Responsibilities

• Meet with the SCO’s CSU Agency Change Expert (ACE) and coordinate mutual activities.
• Gather CSU specific business requirements needed by the CSPS system.
• Cook up data requests submitted by the CSPS team.
• Identify and coordinate changes to CSU policies, collective bargaining agreements, and procedures.
• Cook up readiness surveys, assessment, and awareness campaigns; including change readiness activities and assessments, complete training assessments, conduct department-level training, execute department/agency readiness events, participate in business process improvement activities and take action to ensure changes are understood and inculcated at the department level.
• Adhere to established task timelines to ensure milestones are met for implementation.
• Cook with the CSU’s Common Human Resource System team:
• Work with the CHRS team to ensure that the CHRS system can process employment history, payroll, benefits, and related data via interface with the CSPS system.
• Identify necessary interfaces relating to payroll, employment history, benefits administration, and position control.
• Cook up meetings and workload between the CSPS and CHRS technical teams to identify business requirements and build interfaces.
• Cook up and ensure department/campus-level technical infrastructure necessary for CSPS deployment.
• Manage assignments with the CSU CSPS Coordinators and Subject matter experts:
• Manage assignments to CSU staff assigned to work with the CSP project; reporting, technical, and training coordinators, and the position control, personnel administration, payroll, and benefits subject matter experts.
• Cook up and ensure the timely and effective completion of the CSPS Project DART Assignments.
• Ensure assignments are completed in a timely manner and information shared with the SCO’s CSPS team.
• Complete and submit the required DART Allocation Memorandum and Progress Report to the CSPS team on a tri-annual basis.
• Track all DART activities and their associated costs, including any supporting documentation that supports work performed and costs incurred.
• Work with campus management at all levels to promote awareness, understanding, and commitment to the CSPS Project.
• Cook up Communications Campaigns In coordination with the CSPS communications team, develop custom Communications plans specific to CSU’s audience and needs.
• Work with campus constituents on awareness campaigns related to the new system in general, and major employee facing changes in particular. I.e. the modernizing payday campaign, SCO managed employee self-service portal, etc.
• Work with Labor Relations teams on communications with our unions.
• Aid in and communicate with executive leadership at the Chancellor’s office and campuses.
• Cook up and communicate with end-user training for department/campus employees.
• Attend SCO sponsored CSPS meetings as needed.
• Meet, update, and consult with the CSU’s CSPS project sponsor on task related to the CSPS project.
• Aid in and assist with managing information or data relating to any necessary collective bargaining agreement changes.

Qualifications

• Requires a bachelor's degree in related fields or equivalent combination of education and related experience.
• Requires a minimum of ten years of general human resource experience, with at least five years in the area of payroll and benefits.
• Experience working in a large complex organization is required including a comprehensive understanding of CSU Payroll and benefits policy and business requirements.
• Experience in the state uniform payroll system (PIMS) for payroll administration, employment history, and benefits administration.
• Experience in PeopleSoft/CHRS for payroll administration, employment history, and benefits administration.
• Experience in Project and Change Management relating to software implementation.
• Experience with large-scale HR IT projects, including business requirements, standardization, testing, and implementation.

Preferred Qualifications

• Experience in higher education.