Senior Manager, Content Marketing

Responsibilities

• Develop and execute global social media Platform Strategy
• Define, measure and execute evolving social media governance and content strategy for global platforms (e.g., Sprinklr)
• Lead cross-functional social media steering committee
• Lead creation and governance of social media policy and guidelines
• Lead social media content strategy in partnership with regional communication teams
• Drive Owned Media and Digital Engagement Program
• Build and execute coordinated targeted campaigns to engage both internal and external online communities
• Capture digital feedback (quantitative and qualitative)
• Develop analytics reports to advise and inform future content creation and messaging
• Apply social media tools and applications to increase user engagement within the internal social network
• Maintain relationships with social media leads across the North America, Europe, Caribbean and Latin America, and Asia Pacific + Japan regions to ensure alignment
• Oversee licenses and training key stakeholders on social media platforms and best practices, helping them understand how to leverage the platforms to reach target audiences and strengthen the TD SYNNEX brand

Qualifications

• 8 to 10 Years of relevant work experience
• 5 to 8 Years of experience directly managing / supervising employees
• General experience with digital platforms such as Sprinklr, Brand24, Adobe Creative Suite, SharePoint design, including UX/web design, site improvement and analytics, online promotion and email marketing
• Proficient with Microsoft Office Suite
• Able to create and conduct formal presentations
• Possesses strong multi-cultural interpersonal skills
• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive
• Possesses strong organizational and time management skills, driving tasks to completion
• Able to constructively work under stress and pressure when faced with high workloads and deadlines
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities
• Able to work independently with minimum supervision
• Able to maintain confidentiality of sensitive information
• Able to transport 20 Lbs
• Able to build solid, effective working relationships with others
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others
• Able to use relevant computer system applications at an advanced level

Benefits

• Elective Benefits: Programs tailored to your country to best accommodate your lifestyle
• Growth and Development: Formal programs on leadership and professional development, and many more on-demand courses
• Personal Well-Being: Seminars, events, and global Life Empowerment Assistance Program
• Diversity, Equity & Inclusion: Celebrate global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities
• Global Organization: Network with new colleagues through onboarding program
• Community Engagement: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives