Jobs · Advertising · Illinois

Senior Manager, Communications Governance

Aon · Chicago, IL · 2 wk ago
HybridAdvertising$115k–$135k/yrFull-time

About the role

The Senior Manager of Communications Governance will lead effective global internal change communications governance strategies and execution of Aon’s most high-profile colleague communications. This role serves as the communications execution partner for our most critical and high-profile announcements.

Responsibilities

  • Lead communications governance and establish clear standards, frameworks and guardrails that improve consistency, quality and effectiveness of internal communications.
  • Serve as a trusted advisor to communications partners and senior stakeholders on message clarity, structure, tone, sequencing and channel strategy.
  • Define and maintain editorial guidance, templates and best practices to support leadership communications, change initiatives and major announcements.
  • Review and quality-check high-visibility communications to ensure alignment with Aon’s brand, values and editorial principles.
  • Partner with Regional and Solution Line communications leads and program teams to support disciplined communications planning to reduce noise, manage message cadence and improve colleague understanding.
  • Enable leaders and communicators through coaching, toolkits and consultative guidance, helping them communicate complex or sensitive topics with clarity and empathy.
  • Lead AI enablement across global internal communications to enhance outcomes, productivity and alignment.
  • Utilize AI as a collaborative tool to enhance productivity through effective AI prompting to draft, summarize and optimize content.
  • Monitor feedback, engagement and common pain points in colleague communications, using insights to continuously improve governance approaches.
  • Lead global internal communications measurement that leads to actionable insights for communications and business leaders.

Requirements

  • 8+ years of relevant strategic communication experience with an emphasis on internal, shared services or executive communications; experience with SharePoint, Eloqua and/or Poppulo preferred.
  • Strong editorial judgment with exceptional writing and editing skills; ability to confidently advise senior leaders and communicators on message quality and effectiveness.
  • Proven ability to translate complex, technical or ambiguous topics into clear, concise and colleague-centered communications.
  • Deep understanding of internal communications channels and leader-led communications support.
  • Self-motivated with outstanding interpersonal, team and collaboration skills.
  • Able to communicate complex concepts simply and visually.
  • Fluency in AI concepts and tools, with experience applying them responsibly to communications workflows.
  • Detail-oriented, organized and calm under pressure, with a continuous-improvement mindset.
  • Able and willing to perform both strategic and tactical elements of the role.
  • Strong project management skills with ability to execute programs with speed, accuracy and efficiency.
  • Flexibility to work outside of standard office hours as needed to interact with others in global locations and meet business needs/deadlines.

Qualifications

  • Bachelor's degree in Marketing or related field preferred.

Skills

  • Editorial judgment and writing/editing skills.
  • Ability to advise on message clarity, structure, tone, sequencing and channel strategy.
  • Experience with AI tools and their application to communications workflows.
  • Project management skills.
  • Interpersonal and collaboration skills.

Benefits

  • Comprehensive benefits package including 401(k), employee stock purchase plan, health insurance, dental and vision coverage, paid time off, and more.

Pay

$115,000 - $135,000 annually.

Schedule

Full-time.

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