Senior Manager, Commercial Services - Diagnostics

About the role

This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will partner with business, technical, and operational stakeholders to build reporting, surface trends, and translate analysis into action. The position offers the opportunity to strengthen data-driven execution and help teams focus on the metrics that matter most within a healthcare environment.

Responsibilities

• Own strategy development for Virtuox services from vision to execution
• Translate strategic concepts into operational workflows
• Lead design and implementation of service pilots
• Ensure successful execution of service pilots against targeted performance
• Partner with tech teams to integrate AI and automated tools
• Collaborate with multiple teams to align service initiatives with business goals
• Support monetization strategies through business case development
• Conduct competitive analysis and user research for service differentiation

Qualifications

• 7+ years of experience in healthcare services or service strategy roles
• Strong track record of leading strategic initiatives through execution
• Demonstrated ability to lead service development and transformation
• Proven success in managing pilot programs with measurable impact
• Skilled at using data for service design and performance monitoring
• Experience in aligning cross-functional teams for integrated service solutions
• Familiarity with digital platforms and AI-based service tools in healthcare settings

Benefits

• Supportive and inspiring workplace culture
• Focus on creating a diverse and inclusive environment
• Encouragement of individual expression in the workplace
• Opportunities for professional growth and excellence
• Commitment to respond to every applicant

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $157,000 – $196,000 annually