Senior Manager, Commercial Development

About the role

The Senior Manager, Commercial Development roles are responsible for providing strategic account-specific support to our Multi-Brand Retail (MBR) partners. Specifically, these roles will help lead key wholesale accounts, and play a critical role in strategically building and managing our image and business within our Retailer partner network.

Responsibilities

• Develop and lead execution of short and long-term strategic plans for specified Retailer accounts
• Act as the primary interface with corporate account partners (buyers, digital merchants, visual leads)
• Identify and negotiate opportunities with retailers to augment CHANEL’s market-share, retailer rank, and drive our client loyalty KPIs

Requirements

Act as primary point of contact for several major Retail accounts, owning the business performance and relationship for F&B with each account Partner with leadership in evaluating opportunities and how to evolve the business including new ways of working and leading large, cross-functional project teams Partner with client intelligence to create targeted programs with the retailers Develop a seasonal, customized omni-channel marketing account strategy, inclusive of: advertising, visual presence and e-retail initiatives Be the “expert” and key internal point person of contact for the account, proactively driving optimization and growth of accounts (strong understanding of account nuances, requirements, limitations, programs, P&L literacy etc.) Independently manage the day-to-day communication and relationship with the account Create presentations for both external (Retailer Executive & Merchant teams) and internal (senior leadership) teams Champion recommendations that ensure internal media and external brand activities are aligned to support overall brand objectives Act as the strategic lead for ‘Market’ touch points, owning the retailer presentation and follow-up Establish strong relationships with the field teams and lead respective account cohorts Act as key point person to facilitate alignment between internal cross-functional teams, including but not limited to: Marketing, Planning, Retail Store Environment, eRetail, Client Intelligence, Client Experience Contribute to strategy development across our MBR distribution with a strong sense of ownership of accounts and ability to see the big picture in driving image and profitability Represent the CHANEL brand and have a deep knowledge/understanding of its values and drivers Position Logistics: Bachelor's degree required, advanced degree preferred Prior experience in marketing, business development, account development, merchant/buying role, digital marketing, or analytics & reporting Prior direct external account or brand management and negotiations experience required Prior experience with data analysis, and high comfort level with senior-management level presentations both internally and externally Prior experience in digital marketing and/or CRM strategy significant plus Prior experience managing budgets, and has strong understanding of P&L Advanced proficiency in Microsoft Office programs (Microsoft Word, Excel, Powerpoint) Superior written and oral communication skills, including presentation skills Strong analytical skills including retail math and proficiency with financial statements and modeling Proven ability to balance concurrent priorities while effectively managing time and deadlines Independent thinker; ability to identify and present opportunities Demonstrates resilience and adaptability, thriving in fast-paced environments and quickly adjusting to changing priorities and circumstances. Ability to travel occasionally for Market, business meetings with accounts, and store visits Digital Expertise a plus: site merchandising and understanding of digital tactics (direct load, affiliate, SEM, SEO, retargeting, display) and familiar with paid social KPI’s (CTR/CPM, Impressions, Reach, Engagement, LPR, CPC)

Qualifications

Hybrid: Role requires a minimum of three days in-person office at the NYC office. Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Skills

Superior written and oral communication skills, including presentation skills Strong analytical skills including retail math and proficiency with financial statements and modeling Proven ability to balance concurrent priorities while effectively managing time and deadlines Independent thinker; ability to identify and present opportunities Demonstrates resilience and adaptability, thriving in fast-paced environments and quickly adjusting to changing priorities and circumstances. Ability to travel occasionally for Market, business meetings with accounts, and store visits Digital Expertise a plus: site merchandising and understanding of digital tactics (direct load, affiliate, SEM, SEO, retargeting, display) and familiar with paid social KPI’s (CTR/CPM, Impressions, Reach, Engagement, LPR, CPC)

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and a Wellbeing fund)
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information

• Fondation Chanel: Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.