Senior Manager - Clinical Risk Management
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to decide which sections to include. The posting includes:
- Intro: "Why Mayo Clinic ..." (some marketing text). Could be considered "About the role"? Actually it's about Mayo Clinic, not role. Could be "About the role" but it's about organization. Might be okay as "About the role" or maybe we skip because it's generic? The instruction: "Prefer a few substantive sections over many thin ones." We could include "About the role" with that paragraph.
- Benefits Highlights: list of benefits (Medical, Dental, Vision, Pre-Tax Savings, Retirement). That's a benefits section.
- Responsibilities: long paragraph with bullet-like sentences. Could be turned into
- for each responsibility.
- Qualifications: list of requirements (master's degree etc). Could be turned into
- .
- Compensation Detail: salary range.
- Benefits Eligible: Yes (maybe part of Benefits? but we already have Benefits section; we could incorporate "Benefits Eligible: Yes" as a note in Benefits.
- Schedule: Full Time Hours/Pay Period 80; Schedule Details Monday - Friday, 8am - 5pm. Position is located in Rochester, MN, with expectation of 2 - 3 days on campus per week.
- Also "Exemption Status Exempt" maybe not needed.
- "International Assignment No" maybe not needed.
- "Site Description" maybe not needed.
- "Equal Opportunity" boilerplate to remove.
- "Recruiter Maggie Kramer" maybe minor metadata; could be placed in a short
.
We must not include sections with filler like "commensurate with experience". Not present.
We need to ensure we don't create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation detail and schedule, so we can include Pay and Schedule sections.
We need to use
for section headings. So we will have:
About the role
(maybe "About Mayo Clinic"? but instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use About the role for the intro paragraph.
Then Benefits
with list.
Then Responsibilities
with list.
Then Qualifications
with list.
Then Pay
with salary range.
Then Schedule
with schedule details.
Potentially also a short
for recruiter info.
We must not repeat job title as heading. Not needed.
We must not include Job ID/requisition numbers.
We must preserve all substantive information. Let's extract.
Intro paragraph: "Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic."
We can keep that as prose.
Benefits Highlights: list:
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
We can make each as
- .
Responsibilities: The block after "Responsibilities". Let's parse into bullet points.
Original:
"This is a unique opportunity to build a high-impact Clinical Risk Management function at one of the world's leading healthcare organizations. The Senior Manager will lead a multidisciplinary team responsible for identifying, assessing, and mitigating the clinical, legal, and operational risks associated with patient care events across the Rochester, Minnesota practice. Grounded in the principles of a Communication and Resolution Program (CRP), this role will build and sustain the operational infrastructure for event intake, triage, escalation, documentation, patient and family communication, caregiver support, and longitudinal follow-up. The Senior Manager will shape the organization's approach to patient care events by advancing a culture of transparency, accountability, learning, and patient-centered care, while strengthening organizational resilience and public trust. Key Responsibilities Develop and execute a comprehensive Clinical Risk Management strategy that integrates patient safety, caregiver support, regulatory compliance, and enterprise risk management. Implement the governance and operational capabilities needed to manage complex patient care events and emerging clinical risks, applying principles of just culture, trauma-informed communication, human factors, and organizational learning. Partner with Clinical Operations, Quality, Patient Safety, Patient Experience, Legal, Finance, and executive leadership to ensure a coordinated, consistent, and compassionate response to patient care events. Engage in proactive trend monitoring, translating insights from events, claims, and regulatory activity into mitigation strategies, education, and system-level improvements. Ensure the Clinical Risk Management strategy reflects the five CPHRM domains — Clinical/Patient Safety, Risk Financing, Legal and Regulatory, Health Care Operations, and Claims and Litigation — across role expectations, metrics, escalation pathways, and leadership reporting. Serve as a trusted advisor to physicians, administrators, and executive leaders, helping the organization navigate potential patient harm, regulatory scrutiny, professional liability exposure, and reputational risk. Build training, coaching, and staff support programs that advance trauma-informed communication and just culture practices. A strategic, collaborative healthcare leader with deep expertise in clinical risk management, patient safety, and regulatory compliance is desired. Equally comfortable advising executives, facilitating difficult conversations after patient events, and coaching teams through complexity — with the judgment and credibility to lead through ambiguity, high emotional intelligence, and the ability to balance compassion and transparency with effective risk mitigation on behalf of patients, families, and care teams. In Addition, Senior Manager Responsibilities Within Risk May Include The Senior Manager is accountable for design, build, sustainment and operational management of risk activities throughout the Mayo Clinic enterprise. Job duties include assisting in establishing the strategic direction of the work teams or service lines and overseeing the team's design and maintenance of leading practice technology, processes, tools, and analytics to support an effective risk related program. Manages function budget and resources. The position is responsible for working directly with and supporting peers and partners to drive the enterprise risk mitigation model forward which includes Intelligence, Data, Policies, Standards, Procedures, Communications, Training, and Education. The incumbent is also responsible for ensuring appropriate processes are in place to ensure Mayo Clinic is compliant with laws, regulations, and accreditation standards. This position will work collaboratively with myriad organizations and functional areas at Mayo Clinic, as well as provide direction to staff on administering subprograms within the Mayo Clinic Risk Department. Must have excellent analytical, business writing skills and project management skills and the ability to prioritize multiple projects and requests with intense deadlines. Has demonstrated high level of integrity and maintains confidentiality of team. The Senior Manager will be considered the subject matter expert and will be required to maintain a significant level of technical expertise and knowledge in their subject matter area, acting as a resource to internal and external committees and staff. Must maintain strict confidentiality of information. Level of Autonomy: Significant autonomy in performing duties of position. Works independently. Routine engagement and input from higher level leadership. Reports priorities and progress to higher level leadership. Responsible for business process design, creation of policies, and procedures. Provides input to risk assessments and business plans. Impact to Organization/Risk Level Mitigation: Accountable for the results of the function and team. Deals with extremely significantly sensitive and confidential organization information and projects. This is a hybrid position and the incumbent must live within 100 miles of the Rochester, MN campus. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM."
We need to extract substantive responsibilities. Many sentences are repetitive. We should preserve all substantive information but not duplicate lines. We can condense into bullet points covering distinct responsibilities.
Let's list distinct responsibilities:
- Build a high-impact Clinical Risk Management function; lead multidisciplinary team identifying, assessing, mitigating clinical, legal, operational risks associated with patient care events across Rochester, MN practice.
- Build and sustain operational infrastructure for event intake, triage, escalation, documentation, patient/family communication, caregiver support, longitudinal follow-up (grounded in CRP).
- Shape organization's approach to patient care events by advancing culture of transparency, accountability, learning, patient-centered care; strengthen organizational resilience and public trust.
- Develop and execute comprehensive Clinical Risk Management strategy integrating patient safety, caregiver support, regulatory compliance, enterprise risk management.
- Implement governance and operational capabilities to manage complex patient care events and emerging clinical risks, applying just culture, trauma-informed communication, human factors, organizational learning.
- Partner with Clinical Operations, Quality, Patient Safety, Patient Experience, Legal, Finance, executive leadership to ensure coordinated, consistent, compassionate response to patient care events.
- Engage in proactive trend monitoring; translate insights from events, claims, regulatory activity into mitigation strategies, education, system-level improvements.
- Ensure Clinical Risk Management strategy reflects five CPHRM domains across role expectations, metrics, escalation pathways, leadership reporting.
- Serve as trusted advisor to physicians, administrators, executive leaders; help navigate potential patient harm, regulatory scrutiny, professional liability exposure, reputational risk.
- Build training, coaching, staff support programs advancing trauma-informed communication and just culture practices.
- Accountable for design, build, sustainment, operational management of risk activities throughout Mayo Clinic enterprise.
- Assist in establishing strategic direction of work teams/service lines; oversee team's design and maintenance of leading practice technology, processes, tools, analytics to support effective risk-related program.
- Manage function budget and resources.
- Work directly with and support peers and partners to drive enterprise risk mitigation model forward (includes Intelligence, Data, Policies, Standards, Procedures, Communications, Training, Education).
- Ensure appropriate processes are in place for Mayo Clinic compliance with laws, regulations, accreditation standards.
- Collaborate with myriad organizations and functional areas at Mayo Clinic; provide direction to staff on administering subprograms within Mayo Clinic Risk Department.
- Must have excellent analytical, business writing, project management skills; ability to prioritize multiple projects/requests with intense deadlines.
- Demonstrate high level of integrity; maintain confidentiality of team.
- Act as subject matter expert; maintain significant technical expertise/knowledge; act as resource to internal/external committees and staff.
- Maintain strict confidentiality of information.
- Significant autonomy; works independently; routine engagement/input from higher level leadership; reports priorities/progress to higher level leadership.
- Responsible for business process design, creation of policies and procedures; provide input to risk assessments and business plans.
- Accountable for results of function and team; deals with extremely significant sensitive/confidential organization information and projects
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include. The posting includes: - Intro: "Why Mayo Clinic ..." (some marketing text). Could be considered "About the role"? Actually it's about Mayo Clinic, not role. Could be "About the role" but it's about organization. Might be okay as "About the role" or maybe we skip because it's generic? The instruction: "Prefer a few substantive sections over many thin ones." We could include "About the role" with that paragraph. - Benefits Highlights: list of benefits (Medical, Dental, Vision, Pre-Tax Savings, Retirement). That's a benefits section. - Responsibilities: long paragraph with bullet-like sentences. Could be turned into
- for each responsibility.
- Qualifications: list of requirements (master's degree etc). Could be turned into
- .
- Compensation Detail: salary range.
- Benefits Eligible: Yes (maybe part of Benefits? but we already have Benefits section; we could incorporate "Benefits Eligible: Yes" as a note in Benefits.
- Schedule: Full Time Hours/Pay Period 80; Schedule Details Monday - Friday, 8am - 5pm. Position is located in Rochester, MN, with expectation of 2 - 3 days on campus per week.
- Also "Exemption Status Exempt" maybe not needed.
- "International Assignment No" maybe not needed.
- "Site Description" maybe not needed.
- "Equal Opportunity" boilerplate to remove.
- "Recruiter Maggie Kramer" maybe minor metadata; could be placed in a short
. We must not include sections with filler like "commensurate with experience". Not present. We need to ensure we don't create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation detail and schedule, so we can include Pay and Schedule sections. We need to use
for section headings. So we will have:
About the role
(maybe "About Mayo Clinic"? but instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use About the role for the intro paragraph. ThenBenefits
with list. ThenResponsibilities
with list. ThenQualifications
with list. ThenPay
with salary range. ThenSchedule
with schedule details. Potentially also a shortfor recruiter info. We must not repeat job title as heading. Not needed. We must not include Job ID/requisition numbers. We must preserve all substantive information. Let's extract. Intro paragraph: "Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic." We can keep that as prose. Benefits Highlights: list: - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. We can make each as
- . Responsibilities: The block after "Responsibilities". Let's parse into bullet points. Original: "This is a unique opportunity to build a high-impact Clinical Risk Management function at one of the world's leading healthcare organizations. The Senior Manager will lead a multidisciplinary team responsible for identifying, assessing, and mitigating the clinical, legal, and operational risks associated with patient care events across the Rochester, Minnesota practice. Grounded in the principles of a Communication and Resolution Program (CRP), this role will build and sustain the operational infrastructure for event intake, triage, escalation, documentation, patient and family communication, caregiver support, and longitudinal follow-up. The Senior Manager will shape the organization's approach to patient care events by advancing a culture of transparency, accountability, learning, and patient-centered care, while strengthening organizational resilience and public trust. Key Responsibilities Develop and execute a comprehensive Clinical Risk Management strategy that integrates patient safety, caregiver support, regulatory compliance, and enterprise risk management. Implement the governance and operational capabilities needed to manage complex patient care events and emerging clinical risks, applying principles of just culture, trauma-informed communication, human factors, and organizational learning. Partner with Clinical Operations, Quality, Patient Safety, Patient Experience, Legal, Finance, and executive leadership to ensure a coordinated, consistent, and compassionate response to patient care events. Engage in proactive trend monitoring, translating insights from events, claims, and regulatory activity into mitigation strategies, education, and system-level improvements. Ensure the Clinical Risk Management strategy reflects the five CPHRM domains — Clinical/Patient Safety, Risk Financing, Legal and Regulatory, Health Care Operations, and Claims and Litigation — across role expectations, metrics, escalation pathways, and leadership reporting. Serve as a trusted advisor to physicians, administrators, and executive leaders, helping the organization navigate potential patient harm, regulatory scrutiny, professional liability exposure, and reputational risk. Build training, coaching, and staff support programs that advance trauma-informed communication and just culture practices. A strategic, collaborative healthcare leader with deep expertise in clinical risk management, patient safety, and regulatory compliance is desired. Equally comfortable advising executives, facilitating difficult conversations after patient events, and coaching teams through complexity — with the judgment and credibility to lead through ambiguity, high emotional intelligence, and the ability to balance compassion and transparency with effective risk mitigation on behalf of patients, families, and care teams. In Addition, Senior Manager Responsibilities Within Risk May Include The Senior Manager is accountable for design, build, sustainment and operational management of risk activities throughout the Mayo Clinic enterprise. Job duties include assisting in establishing the strategic direction of the work teams or service lines and overseeing the team's design and maintenance of leading practice technology, processes, tools, and analytics to support an effective risk related program. Manages function budget and resources. The position is responsible for working directly with and supporting peers and partners to drive the enterprise risk mitigation model forward which includes Intelligence, Data, Policies, Standards, Procedures, Communications, Training, and Education. The incumbent is also responsible for ensuring appropriate processes are in place to ensure Mayo Clinic is compliant with laws, regulations, and accreditation standards. This position will work collaboratively with myriad organizations and functional areas at Mayo Clinic, as well as provide direction to staff on administering subprograms within the Mayo Clinic Risk Department. Must have excellent analytical, business writing skills and project management skills and the ability to prioritize multiple projects and requests with intense deadlines. Has demonstrated high level of integrity and maintains confidentiality of team. The Senior Manager will be considered the subject matter expert and will be required to maintain a significant level of technical expertise and knowledge in their subject matter area, acting as a resource to internal and external committees and staff. Must maintain strict confidentiality of information. Level of Autonomy: Significant autonomy in performing duties of position. Works independently. Routine engagement and input from higher level leadership. Reports priorities and progress to higher level leadership. Responsible for business process design, creation of policies, and procedures. Provides input to risk assessments and business plans. Impact to Organization/Risk Level Mitigation: Accountable for the results of the function and team. Deals with extremely significantly sensitive and confidential organization information and projects. This is a hybrid position and the incumbent must live within 100 miles of the Rochester, MN campus. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM." We need to extract substantive responsibilities. Many sentences are repetitive. We should preserve all substantive information but not duplicate lines. We can condense into bullet points covering distinct responsibilities. Let's list distinct responsibilities: - Build a high-impact Clinical Risk Management function; lead multidisciplinary team identifying, assessing, mitigating clinical, legal, operational risks associated with patient care events across Rochester, MN practice. - Build and sustain operational infrastructure for event intake, triage, escalation, documentation, patient/family communication, caregiver support, longitudinal follow-up (grounded in CRP). - Shape organization's approach to patient care events by advancing culture of transparency, accountability, learning, patient-centered care; strengthen organizational resilience and public trust. - Develop and execute comprehensive Clinical Risk Management strategy integrating patient safety, caregiver support, regulatory compliance, enterprise risk management. - Implement governance and operational capabilities to manage complex patient care events and emerging clinical risks, applying just culture, trauma-informed communication, human factors, organizational learning. - Partner with Clinical Operations, Quality, Patient Safety, Patient Experience, Legal, Finance, executive leadership to ensure coordinated, consistent, compassionate response to patient care events. - Engage in proactive trend monitoring; translate insights from events, claims, regulatory activity into mitigation strategies, education, system-level improvements. - Ensure Clinical Risk Management strategy reflects five CPHRM domains across role expectations, metrics, escalation pathways, leadership reporting. - Serve as trusted advisor to physicians, administrators, executive leaders; help navigate potential patient harm, regulatory scrutiny, professional liability exposure, reputational risk. - Build training, coaching, staff support programs advancing trauma-informed communication and just culture practices. - Accountable for design, build, sustainment, operational management of risk activities throughout Mayo Clinic enterprise. - Assist in establishing strategic direction of work teams/service lines; oversee team's design and maintenance of leading practice technology, processes, tools, analytics to support effective risk-related program. - Manage function budget and resources. - Work directly with and support peers and partners to drive enterprise risk mitigation model forward (includes Intelligence, Data, Policies, Standards, Procedures, Communications, Training, Education). - Ensure appropriate processes are in place for Mayo Clinic compliance with laws, regulations, accreditation standards. - Collaborate with myriad organizations and functional areas at Mayo Clinic; provide direction to staff on administering subprograms within Mayo Clinic Risk Department. - Must have excellent analytical, business writing, project management skills; ability to prioritize multiple projects/requests with intense deadlines. - Demonstrate high level of integrity; maintain confidentiality of team. - Act as subject matter expert; maintain significant technical expertise/knowledge; act as resource to internal/external committees and staff. - Maintain strict confidentiality of information. - Significant autonomy; works independently; routine engagement/input from higher level leadership; reports priorities/progress to higher level leadership. - Responsible for business process design, creation of policies and procedures; provide input to risk assessments and business plans. - Accountable for results of function and team; deals with extremely significant sensitive/confidential organization information and projects
- .
- Compensation Detail: salary range.
- Benefits Eligible: Yes (maybe part of Benefits? but we already have Benefits section; we could incorporate "Benefits Eligible: Yes" as a note in Benefits.
- Schedule: Full Time Hours/Pay Period 80; Schedule Details Monday - Friday, 8am - 5pm. Position is located in Rochester, MN, with expectation of 2 - 3 days on campus per week.
- Also "Exemption Status Exempt" maybe not needed.
- "International Assignment No" maybe not needed.
- "Site Description" maybe not needed.
- "Equal Opportunity" boilerplate to remove.
- "Recruiter Maggie Kramer" maybe minor metadata; could be placed in a short