Senior Manager, Clinical Learning Delivery & Execution

About the role

The Senior Manager, Clinical Learning Delivery & Execution is responsible for leading the operational strategy, delivery, and continuous improvement of the Institute—the organization’s onboarding and clinical data abstraction training programs. This leader oversees clinical training execution across service lines and a geographically diverse workforce, including both U.S.-based and India-based team members, ensuring learning programs are delivered consistently, efficiently, and in alignment with workforce needs, organizational priorities, and established performance standards. The Senior Manager serves as an operational leader, translating learning and workforce priorities into actionable plans, monitoring program outcomes, identifying opportunities for improvement, and partnering cross-functionally to support workforce readiness. This individual leads and develops the Clinical Data Trainer (CDT) team while overseeing the successful execution of the Institute’s training programs. The Senior Manager is responsible for ensuring training programs are delivered consistently and effectively, trainees progress through key readiness milestones, and program outcomes support organizational quality, efficiency, and workforce readiness goals. The ideal candidate is a proactive, self-motivated leader who thrives in a fast-paced and evolving environment. They take initiative, anticipate challenges before they arise, and are comfortable navigating complex programs, processes, and stakeholder relationships. This role requires someone who can quickly learn and apply new concepts, think strategically while remaining execution-focused, and build strong, engaged teams through effective coaching, development, and people leadership.

Responsibilities

• Program Leadership & Execution: Lead the day-to-day operations of the Institute’s training programs across supported service lines.
• Program Leadership & Execution: Ensure training-related processes are executed consistently and effectively.
• Program Leadership & Execution: Translate organizational priorities into actionable execution plans and training strategies.
• Program Leadership & Execution: Identify operational risks, barriers, and opportunities for improvement and drive appropriate action.
• Program Leadership & Execution: Support the implementation of new training initiatives, pilots, and program enhancements.
• Program Performance & Continuous Improvement: Monitor training, readiness, quality, and efficiency metrics to evaluate program effectiveness.
• Program Performance & Continuous Improvement: Use data and trends to identify improvement opportunities and inform recommendations.
• Program Performance & Continuous Improvement: Track trainee progression and proactively address performance concerns, delays, or risks.
• Program Performance & Continuous Improvement: Evaluate the impact of program changes and continuously improve processes and outcomes.