Senior Manager, Client Partner

About the role

EPAM is seeking a mid-level Client Partner to own and grow our relationships across a portfolio of strategic enterprise accounts in the Pittsburgh, PA area. Our Pittsburgh client base spans manufacturing, industrial, coatings, and specialty chemicals - with additional presence in logistics and supply chain.

Responsibilities

• Own day-to-day and executive-level relationship management across a portfolio of Pittsburgh-area enterprise accounts
• Grow existing revenue through structured account development: identifying new workstreams, entering new business units, and positioning EPAM capabilities against each client’s technology roadmap
• Maintain accurate pipeline and forecast data; build account plans with 12–18-month revenue visibility
• Run standard account governance: QBRs, executive communications, stakeholder mapping, and delivery health checks
• Partner with EPAM delivery leads to ensure client satisfaction, manage change control, and protect margins
• Identify cross-sell and upsell opportunities across EPAM’s service lines: engineering, cloud, data & analytics, AI/ML, SAP, and digital transformation
• Represent EPAM at Pittsburgh-area industry events and build local market presence over time

Requirements

• 3-6 years of account management or client-facing sales experience at an IT services, consulting, or digital transformation company
• Demonstrated track record of growing revenue within existing enterprise accounts through relationship expansion and opportunity development
• Comfortable managing multiple accounts simultaneously and navigating complex, matrixed organizations
• Experience with long-cycle, consultative engagements — comfortable selling custom software engineering, cloud, data, or enterprise platform services
• Ability to build relationships from VP level down to program managers and technical leads
• Strong pipeline and forecast management discipline; experience with CRM tools

Qualifications

• Based in or willing to relocate to the Pittsburgh, PA area; regular on-site client presence expected
• Prior experience covering manufacturing, industrial, coatings, chemicals, or specialty materials companies
• Familiarity with enterprise technology platforms common in industrial environments: Oracle, SAP, Workday, or similar
• Exposure to logistics, supply chain, or transportation clients
• Background at peer IT services firms
• Experience supporting or co-leading RFP responses and pursuit cycles
• Familiarity with EPAM’s delivery model: globally distributed engineering, nearshore pods, or similar offshore/nearshore staffing models