Senior Manager, Category Management - Refrigerator and Accessory

This role is not eligible for immigration sponsorship. Samsung Electronics America, Inc. (SEA) is the U.S. sales and marketing subsidiary of Samsung Electronics Co., Ltd., a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems. With over four decades of investment in the U.S., Samsung has contributed more than $100 billion and employs over 20,000 people nationwide. The Samsung Direct-to-Consumer eCommerce organization is seeking a Senior Manager of Category Management to lead the Refrigerator and Accessory category in Digital Appliance.

About the role

This role will have P&L responsibility, driving strategies, plans, and execution to deliver daily, weekly, quarterly, and annual targets. A successful candidate will define plans to meet financial targets, drive cross-functional execution, optimize the consumer journey, collaborate with marketing teams to track and adjust traffic and conversion, monitor competitor activities, and prepare data-driven presentations for senior leadership.

Responsibilities

• Lead and manage bottoms-up planning and forecasting based on individual category promotional and marketing plans.
• Collaborate with category management, performance marketing, product, and finance teams for the Quarterly Commercial Deal (QCD) planning process and manage all program approvals from key internal stakeholders.
• Drive the growth of the Digital Appliances category by developing monthly and quarterly business plans and managing day-to-day execution on-site.
• Work with cross-functional teams to develop joint business plans with associated investment to reach sales targets.
• Analyze daily, weekly, and monthly performance to understand conversion and traffic drivers, including conversion funnel, promotional lift, and marketing activities.
• Work closely with the Consumer Experience team to develop campaigns and improve content and messaging to enhance traffic and qualified leads.
• Analyze promotion performance by customer cohorts to understand drivers of performance and create targeted offer strategies.
• Lead cross-functional initiatives to increase collaboration and investment from carriers to drive overall connected phone sales.
• Prepare executive presentations to share business strategies, plans, and deep dives into specific topics as needed.
• Monitor model-level profitability and identify optimizations to improve overall profit rate.
• Maintain a thorough understanding of the industry, seasonality, business trends, and competitor developments.
• Conduct financial analysis to meet or exceed revenue and profitability targets.
• Create promotional copy, align with legal, and drive execution on-site and across marketing channels.
• Continuously monitor the customer experience journey and provide direction to supporting teams to optimize and maximize conversion.

Requirements

• Typically requires at least 8–10 years of related experience and a Bachelor’s degree; MBA preferred.
• Experience in Telecom, Technology, Consumer Electronics, and/or Retail industry is strongly preferred.
• Strong analytical skills to resolve complex issues using professional concepts and company objectives.
• Ability to work on complex issues requiring in-depth evaluation of variables.
• Exercises judgment in selecting methods, techniques, and evaluation criteria to obtain results.
• Determines methods and procedures on new assignments and coordinates others' tasks.
• Experience with financial analysis to build business cases and create P&L analysis.
• Exceptional presentation skills with proficiency in Microsoft PowerPoint.

Benefits

Regular full-time employees (salaried or hourly) have access to benefits including:

• Medical, Dental, and Vision insurance
• Life Insurance
• 401(k) retirement plan
• Employee Purchase Program
• Tuition Assistance (after 6 months)
• Paid Time Off
• Student Loan Program (after 6 months)
• Wellness Incentives
• MBO bonus compensation, based on company, division, and individual performance