Senior Manager, Category Management

At Capital One, our Enterprise Service Management (ESM) teams empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

About the role

As a Senior Manager, Category Management, you will be responsible for the holistic relationship between Capital One and key third parties, enabling a well-managed and adaptable supply chain. You will work closely with internal team members establishing and maintaining relationships with internal business customers and assigned suppliers. This role is essential in the delivery of key cost, risk, and performance management-related efforts for third-party relationships, in addition to identifying strategic opportunities for growth and/or greater return on investment. Additionally, you will be responsible for the ongoing management and development of your team.

Responsibilities

• People Management: Leads, develops, and inspires high-performing supplier teams through clear communication, coaching, and accountability.
• Strategy: Provide strategic and innovative solutions to support internal customers. Identify value-generating opportunities (e.g., savings, efficiencies, or revenue growth).
• Negotiation: Develop deal strategies and socialize with key stakeholders to partner and align on needs to negotiate for a broad range of products and services for Capital One.
• Stakeholder and Relationship Management: Develop strong internal relationships with key stakeholders, influence without authority, and serve as a primary point of contact for third parties. Manage effective governance between Capital One and assigned third parties, including understanding and acting upon service levels.
• Collaboration: Build relationships and work cross-functionally across multiple business units and stakeholders to ensure third-party relationships are compliant with all relevant Capital One policies and procedures.
• Risk Management: Monitor and ensure the health of successful delivery against third-party contractual obligations.
• Process Management: Accountable for policy requirements for all managed third-party relationships. Plan and lead periodic reviews and assessments of supplier relationships.
• Supplier Sourcing: Identify, evaluate, and engage suppliers to acquire goods or services, including conducting market research, negotiations, supplier management, cost analyses, and aligning procurement strategies with organizational goals.

Note: Limited travel may be required.

Requirements

• High School Diploma, GED, or Equivalent Certification
• At least 5 years of experience in Supplier Management, Relationship Management, Procurement, Process Management, Project Management, or Risk Management, or a combination
• At least 3 years of People Leadership experience

Preferred Qualifications

• Bachelor's degree or military experience
• At least 6 years of experience in Supplier Management and Procurement
• At least 3 years of experience in Risk & Operations Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.

• Richmond, VA: $161,500 - $184,300 for Sr. Manager, Supply Chain

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.