Senior Manager, Canada Customer Fulfillment

About the role

Join us as a Senior Manager, Canada Customer Fulfillment (CACF) Finance, where you'll own financial strategy for one of the most sophisticated fulfillment networks, spanning Robotic and Traditional Sortable, Non-Sortable, Reverse Logistics, Regional and National Inbound Cross-Docks, Storage and Distribution Centers, and Special Handling sites across Canada.

Responsibilities

• Lead end-to-end financial strategy, controllership, and investment governance across Fulfillment, Supply Chain, Engineering, Real Estate, and Procurement, serving as the central decision-maker for trade-offs between growth, cost, speed, and capital allocation
• Design and maintain parallel financial frameworks that optimize Cost to Serve across diverse building types with materially different cost structures, productivity benchmarks, and capital profiles, while managing co-located facilities and shared infrastructure decisions
• Partner with multiple senior leaders to influence high-impact decisions on labor strategy, network operations, and risk management, providing strategic financial guidance across Operations, Legal, Public Policy, and Employee Relations
• Influence multibillion in capital deployment decisions for multi-generation robotics investments under high forecast uncertainty, balancing long payback horizons with evolving operational constraints and external market dynamics
• Build organizational capability and scalability by leading a 30+ person finance organization, driving succession planning, leadership development, and integration of advanced analytics and AI capabilities to scale growth beyond headcount while maintaining high talent standards

Requirements

• 12+ years of tax, finance or a related analytical field experience
• 3+ years of performing financial and ad hoc analysis using data reporting tools experience
• 10+ years of positions that require analysis and reporting financial results experience
• 8+ years of Accounts Receivable or Account Payable experience
• 8+ years of applying key financial performance indicators (KPIs) to analyses experience
• 8+ years of building financial and operational reports/data sets that inform business decision-making experience
• 8+ years of creating process improvements with automation and analysis experience
• 7+ years of directly managing and leading a team of 10+ members experience
• Bachelor's degree in finance, accounting or related field

Qualifications

• Bachelor's degree in Finance, Accounting, Business, Economics or a highly analytical field (e.g., Engineering, Math, and Computer Science)
• 5+ years of hiring, leading and developing teams experience
• 8+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
• 8+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
• 8+ years of mentoring junior finance and/or business team members experience
• 5+ years of working with senior staff (e.g. c-suite) experience
• MBA, or CPA

Skills

Not specified

Benefits

Not specified

Pay

Base salary range: $153,000.00 - $207,000.00 USD annually

Schedule

Not specified