Senior Manager, Business Relationship Management - Innovation

About the role

Want to play a key role in enabling innovation and digital transformation for a Fortune 500 Company? You’ll take ownership of the technology strategy needed to build emerging products, new commercial approaches, and next-generation consumer experiences. If you excel at business technology with an emphasis on planning, putting plans into action, and collaborating with business partners, we want to speak with you!

Responsibilities

• Serving as a trusted advisor to senior partners in Altria’s CGO organization and Commercial Product Platform Development organization, crafting business technology strategy, priorities, and outcomes.
• Building and maintaining strong relationships with business leaders, translating strategic goals and innovation priorities into actionable digital initiatives.
• Acting as the primary point of contact for technology needs, including blocking issue management and resolution of critical business challenges.
• Identifying, shaping, and maturing early-stage business ideas into viable technology opportunities across the innovation lifecycle.
• Supporting front-end innovation efforts, focusing on emerging products, consumer experiences, and new business models in fast-evolving environments.
• Leading the development and prioritization of technology roadmaps and portfolios, ensuring alignment with enterprise architecture, readiness, and business value.
• Quantifying and presenting the value of digital investments, including efficiency gains, cost savings, and risk mitigation.
• Driving innovation by identifying emerging technologies, facilitating design thinking workshops, and fostering solutions such as AI/ML, IoT, and digital twins.
• Representing supported functions in governance forums, collaborating with architecture, data, and operations teams to promote reuse, standardization, and effective delivery.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field; Master’s degree preferred.
• 10+ years in business technology roles with a focus on strategy, delivery, and business partner engagement.
• Validated experience supporting enterprise-wide digital transformation initiatives and delivering measurable business value.
• Strong customer-service orientation with outstanding communication, influencing, and collaborator engagement skills.
• Demonstrated ability to map business strategy to digital capabilities and build trusted relationships with senior leaders.
• Experience operating in ambiguous, fast-paced environments with a test-and-learn outlook and innovation focus.
• Ability to work independently while leading sophisticated, cross-functional initiatives and driving outcomes.
• Certifications such as PMP®, ITIL®, Six Sigma, CSCP, or TOGAF are preferred.
• Certified Business Relationship Manager (CBRM®) certification and experience bringing new product concepts to market are strongly preferred.

Qualifications

• The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions.
• The Salary Range for this position is: $132,500.00 - $202,100.00.

Benefits

• Work where life works for you — with flexible and remote options that fit your world, not the other way around.
• Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
• A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real
• Get recognized for your work – annual merit increases and performance bonus
• A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
• Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
• Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family
• Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
• Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life
• A culture that gives back — paid volunteer days and a shared commitment to making a difference

Pay

• The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions.
• The Salary Range for this position is: $132,500.00 - $202,100.00.

Schedule

• The schedule is a full-time position.