Senior Manager, Business Relationship Management – Growth, Strategy, & International

About the role

The Business Relationship Manager (BRM) acts as a strategic advisor and business technology partner. This role will help with planning, expansion, and global commercial activities by turning enterprise priorities into IT strategies and scalable capabilities. This role plays a critical part in advancing global initiatives, enabling new business opportunities, and ensuring technology investments are aligned to drive long-term value and operational success.

Responsibilities

• Serving as a trusted advisor to senior partners across Altria’s strategy, growth, and international business functions, crafting business technology strategy, priorities, and outcomes.
• Building and maintaining positive relationships with business leaders, translating strategic objectives into actionable digital initiatives and technology capabilities.
• Acting as the primary point of contact for business leaders, including leading blocking issues and resolving critical business and technology challenges.
• Translating corporate strategy and growth priorities into actionable technology roadmaps, driving execution of programs that enable scalable capabilities throughout international and emerging markets.
• Identifying and addressing gaps between current and future-state technology capabilities, ensuring solutions align with enterprise architecture and strategic objectives.
• Ensuring technology solutions support global consistency and scalability while accommodating regional requirements, compliance standards, and regulatory considerations.
• Leading the development and prioritization of technology portfolios based on business impact, readiness, and enterprise value, while maintaining accountability for delivery outcomes.
• Quantifying and presenting the value of digital investments, including productivity gains, cost savings, and risk mitigation, in partnership with cross-functional teams.
• Driving innovation by identifying emerging technologies, facilitating design thinking workshops, and encouraging solutions such as AI/ML, IoT, and digital capabilities across global operations.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field; Master’s degree preferred.
• 10+ years in business technology roles with a focus on strategy, delivery, and business partner engagement.
• Shown experience supporting enterprise-wide digital transformation initiatives and delivering measurable business value.
• Strong customer-service orientation with outstanding communication, influencing, and customer engagement skills.
• Demonstrated ability to translate business strategy into executable technology plans and deliver measurable outcomes.
• Strong eye for business with the ability to connect technology investments to growth, operational performance, and value creation.
• Experience working in sophisticated, global environments with an understanding of regional requirements, regulatory considerations, and scalability needs.
• Ability to work independently while leading complex, cross-functional initiatives and getting results.
• Certifications such as PMP®, ITIL®, Six Sigma, CSCP, or TOGAF are preferred; Certified Business Relationship Manager (CBRM®) preferred.

Qualifications

• Starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions.
• The Salary Range for this position is: $132,500.00 - $202,100.00.

Skills

• Strategic planning and execution.
• Collaboration and relationship building.
• Technology leadership and innovation.
• Business acumen and analysis.
• Global market understanding and adaptability.

Benefits

• Flexible and remote work options.
• Comprehensive medical, dental, and vision coverage.
• Student loan repayment assistance.
• Professional development stipends.
• Paid parental and bonding leave.
• Wellness programs.
• Volunteer days.
• Shared commitment to making a difference.

Pay

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $132,500.00 - $202,100.00.

Schedule

A 37.5-hour workweek is offered.