Senior Manager, Business Process Optimization Program Management

About the role

The Sr. Manager will lead program delivery across Corporate Accounting and Operations (CAO), overseeing a mix of work including business transformation, process design, automation, system enhancements, production support, bug fixes, and continuous improvements.

Responsibilities

• Lead and develop a team by providing direction, removing obstacles, coaching performance, and helping team members grow into strategic business partners.
• Design future-state operating models that simplify business processes, improve operational performance, and create clear implementation roadmaps.
• Drive and own complex programs from planning through implementation, delivering high-impact solutions that improve how the business operates and create measurable value.
• Deliver clear, timely updates on priorities, progress, risks, capacity, and business outcomes that support informed decisions.
• Develop AI-enabled ways of working by embedding AI into program management practices, helping teams accelerate delivery while improving quality and consistency.

Requirements

• Bachelor's degree or equivalent experience with 8+ years leading enterprise programs, business operations, or technology initiatives, including people leadership.
• Proven success leading and developing high-performing program or project management teams while remaining actively involved in delivery.
• Hands-on experience leading business process design from current-state discovery through future-state design and implementation, applying Agile delivery practices and continuous improvement methodologies such as Lean, Six Sigma, or similar frameworks.
• Track record of establishing governance, prioritization frameworks, executive reporting, and operating rhythms for complex organizations.
• Proficiency with Jira, Workfront, Microsoft 365, Power BI, or similar portfolio management and collaboration tools.
• Demonstrated success driving adoption of AI-enabled tools and modern program management practices that improve planning, prioritization, process design, requirements development, and delivery.
• Ability to build trusted relationships, communicate effectively, and influence decisions across a complex, matrixed organization.

Qualifications

While not specified, qualifications typically include relevant experience, certifications, or licenses that are not detailed in the job posting.

Skills

• Strong leadership and people management skills.
• Experience with Agile and continuous improvement methodologies.
• Proficiency with project management tools.
• Experience with AI and modern program management practices.

Benefits

Details on benefits are not provided in the job posting.

Pay

The expected pay range for this position is $127,500 -- $250,875 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.

Schedule

The schedule details are not provided in the job posting.