Senior Manager, Business Process Optimization

About the role

The incumbent studies how work actually gets done inside Boyd Thermal, identifies the inefficiency and variation that live in day-to-day operational and transactional processes, reimagines how that work should be done, and then leads the change through to adoption. The role is positioned close to the work itself, where it can see challenges and opportunities firsthand. That proximity creates the understanding, relationships, and credibility needed to improve how work actually gets done. At the same time, it applies Eaton Business System principles and continuous improvement discipline so that successful approaches are not only effective for Boyd, but can also be adapted and leveraged more broadly across Eaton. The work starts with Boyd's needs, but the value extends far beyond them. Boyd is positioned as an incubator. It is a self-contained business of meaningful scale, newly acquired, with processes that have not yet been standardized onto Eaton patterns, which makes it an unusually good environment to prove new ideas and capabilities quickly and then scale what works. The successful candidate brings a digital-mind