Senior Manager Business Operations - Sphere Studios Tech

Who are we hiring?

The Senior Manager, Business Operations role is being sought to serve as a key partner to Sphere Studios & Tech Ops leadership. This role drives cross-functional collaboration, resourcing strategy, and operational efficiency.

What will you do?

• Design, implement and continuously improve cross-functional workflows
• Maintain time-tracking process across all Studio & Tech Ops resources and partner with production management to improve resource allocation, scheduling and capacity planning
• Build and maintain operational playbooks, SOPs and documentation for recurring Studio processes
• Develop and maintain strong frameworks, dashboards, and KPIs that provide leadership with real-time visibility into production progress, studio utilization, and operational health
• Serve as an operational bridge across the broader Sphere teams (Sales, Marketing, Venue Operations) to ensure studio output aligns with enterprise priorities and timelines
• Support Sphere Studios & Tech Ops leadership with data-driven insights for quarterly business reviews, planning sessions, and executive updates
• Aid in budget tracking and financial operations
• Drive accountability and alignment across departments by establishing clear ownership, communication cadences, and escalation paths
• Evaluate and recommend tools, systems, and automation opportunities to increase the overall output and reduce manual effort
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site

What do you need to succeed?

• 5-7 years of experience in Business Operations, Production Operations, Strategy & Operations, or Consulting
• Demonstrated ability to operate effectively and collaboratively across different functions and levels in a matrixed organization
• Skilled prioritization of work and ability to manage multiple assignments while maintaining quality and stakeholder relationships
• Strategic thinker who possesses the ability to effectuate meaningful change and identify opportunities for process enhancement
• Exceptional verbal and written communication, project management and time management skills

Special Requirements

• Periodic travel between New York, Burbank, Las Vegas required

Pay Range

$130,000—$170,000 USD