Senior Manager, Brand & Communications
About the role
Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle. We are a lean team of 900+ financial institutions and fintechs, and we are looking for a creative, strategic storyteller to own brand amplification, organic social, and communications.
Responsibilities
- Serve as the primary owner of Alloy's external brand voice, ensuring consistency and resonance across organic social, PR, and content channels.
- Define the communications strategy that increases Alloy's brand awareness and share of voice.
- Build scalable editorial processes that enable consistent brand storytelling.
- Translate Alloy's positioning into compelling narratives that land with enterprise fintech and financial services audiences.
- Act as a creative thought partner to the CMO and senior stakeholders, bringing editorial judgment and strategic instincts to how Alloy shows up externally.
- Own organic social strategy across LinkedIn, X/Twitter, Instagram, and other relevant channels to increase visibility, credibility, and engagement among target audiences.
- Lead client storytelling including joint PR and case studies.
- Manage PR, award submissions, speaking submissions, and act as a creative and strategic thought partner to the Marketing Leadership Team and broader GTM org.
- Manage speaking submissions and panel placements, including ghostwriting and prep support for executive speakers.
- Manage award submissions and industry recognition programs.
- Own Alloy's PR relationships and day-to-day media coordination, in partnership with external agency support.
Requirements
8–10+ years of experience in brand, communications, or content marketing, with meaningful time in a B2B or enterprise environment.
Strong organic social skills, especially LinkedIn, but also experience with other channels such as X/Twitter, Instagram, Reddit, and more. You understand what drives engagement with a professional, enterprise audience and can build a following.
A creative, innovative storyteller with a track record of building brand presence and driving editorial output in fast-moving environments.
An experienced people manager who is comfortable running a small team, working with external agencies, and getting hands-on with the work yourself.
AI-fluent and actively leveraging AI tools, including Claude, to accelerate content production, ideation, and workflow efficiency.
Strong editorial judgment and taste — you can spot a good story, write clearly, and maintain a consistent voice across formats.
Highly collaborative with the maturity to serve as a thought partner to execs and senior stakeholders.
Previous fintech or financial services experience strongly preferred.
Brand and/or design sensibility is a plus.
Qualifications
Strong organic social skills, especially LinkedIn, but also experience with other channels such as X/Twitter, Instagram, Reddit, and more. You understand what drives engagement with a professional, enterprise audience and can build a following.
A creative, innovative storyteller with a track record of building brand presence and driving editorial output in fast-moving environments.
An experienced people manager who is comfortable running a small team, working with external agencies, and getting hands-on with the work yourself.
AI-fluent and actively leveraging AI tools, including Claude, to accelerate content production, ideation, and workflow efficiency.
Strong editorial judgment and taste — you can spot a good story, write clearly, and maintain a consistent voice across formats.
Highly collaborative with the maturity to serve as a thought partner to execs and senior stakeholders.
Previous fintech or financial services experience strongly preferred.
Brand and/or design sensibility is a plus.
Skills
Strong organic social skills, especially LinkedIn, but also experience with other channels such as X/Twitter, Instagram, Reddit, and more.
A creative, innovative storyteller with a track record of building brand presence and driving editorial output in fast-moving environments.
An experienced people manager who is comfortable running a small team, working with external agencies, and getting hands-on with the work yourself.
AI-fluent and actively leveraging AI tools, including Claude, to accelerate content production, ideation, and workflow efficiency.
Strong editorial judgment and taste — you can spot a good story, write clearly, and maintain a consistent voice across formats.
Highly collaborative with the maturity to serve as a thought partner to execs and senior stakeholders.
Previous fintech or financial services experience strongly preferred.
Brand and/or design sensibility is a plus.
Benefits
Competitive base salary range of $150,000 to $206,000 for NYC, and a range of $150,000 to $175,000 for remote.
Employee stock options.
Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options.
401k with 100% match up to 4% of annual employee compensation.
16 weeks of paid parental leave.
Annual Learning & Development annual stipend.
Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health.
Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy.
On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.