Senior Manager, Benefits
Macmillan · New York, United States · 3 wk ago
RemoteRemoteOTHR$125k–$135k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description paragraphs. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. The posting includes: description of role (first paragraph). Then "What You'll Do" with bullet-like paragraphs (but not bullet list). We can treat that as Responsibilities. Then "What You'll Bring" includes experience, education, etc. That can be Requirements/Qualifications/Skills. Salary provided: $125,000 - $135,000. So Pay section. No explicit Benefits, Schedule. There's mention of remote but tied to NY office; maybe schedule not given. Benefits not described. So we should not create Benefits or Schedule sections because no specific content. Also we should not repeat job title. Use for headings. Use
for headings. Use - for any list of duties/requirements/benefits. The posting does not have explicit bullet lists but we can convert each duty into
- . However we need to preserve all substantive info; we can turn each sentence into list items. Use
for prose. Probably better to keep paragraphs as
and use lists where appropriate. The instruction: Use
- for any list of duties/requirements/benefits. So we need to identify lists. The "What You'll Do" section contains multiple responsibilities each as a sentence; we can make a list. Similarly "What You'll Bring" can be a list of requirements. We'll also include a short paragraph for metadata like location, remote, etc. We'll exclude boilerplate like EEO etc. Also exclude repeated lines like "Macmillan Publishers is the U.S. trade company..." maybe that's background but not required? It's substantive info about company; we could keep as a short paragraph under About the role? Might be considered boilerplate but it's descriptive of employer. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The company description might be considered not boilerplate but it's okay to keep? It's not EEO. It's describing the company. Might be okay to keep as part of About the role. However we need to preserve ALL substantive information; we can include it as a paragraph.
We need to output only HTML fragment, no html/body tags.
Structure:
About the role
...
Responsibilities
- ...
...
Requirements
- ...
...
Maybe also Qualifications/Skills sections but we can combine. The instruction: Prefer a few substantive sections over many thin ones. So we can have About the role, Responsibilities, Requirements (covering experience, education, skills). Pay section.
Pay: Pay
Salary: $125,000 - $135,000
We should not include Schedule or Benefits.
Now extract content.
About the role: The first paragraph: "The Senior Manager, Benefits owns benefits strategy, vendor relationships, and compliance direction for the organization, and provides management oversight of the team members who handle day-to-day benefits administration. The ideal candidate sets strategy and represents Benefits with leadership, while managing and coaching the benefits administrator and a part-time benefits coordinator to keep execution accurate and on track. This is not a hands-on processing role: it's a strategic and managerial one, for someone who can delegate well, build repeatable process, and step in personally only on the complex, escalated, or high-stakes issues."
We can keep that as a paragraph.
Responsibilities: Under "What You'll Do" we have headings: Benefits Strategy & Planning, Vendor Strategy & Partnership Management, Compliance, Risk & Executive Reporting, Team Leadership & Administration Oversight, Automation & Technology Implementation, Wellness/Events Planning & Customer Service. Each with bullet-like sentences.
We need to extract each duty as list items.
Let's list them:
Benefits Strategy & Planning:
- Develop and evolve benefits strategy that supports talent attraction, retention, and the organization's total rewards philosophy.
- Conduct benchmarking and market analysis to inform plan design, funding, and policy decisions.
- Partner with broker and internal Communications team on benefits branding, ensuring employee and candidate facing materials clearly and compellingly showcase the organization's benefits offerings.
Vendor Strategy & Partnership Management:
- Build and manage strategic relationships with benefits vendors and internal stakeholders, holding partners accountable to long-term value and service levels.
- Monitor vendor performance and compliance with service level agreements.
- Lead vendor RFPs, selection, and contract negotiation to ensure partners align with organizational goals and budget.
- Coordinate governance activities for the organization's retirement plan oversight body, including scheduling meetings, preparing agendas and materials, and overseeing maintenance of official records and minutes.
Compliance, Risk & Executive Reporting:
- Monitor the regulatory landscape and advise leadership on compliance risk, plan design implications, and mitigation strategies.
- Translate benefits data and process performance into insights and recommendations for senior leadership.
Team Leadership & Administration Oversight:
- Manage and coach the benefits administrator and part-time benefits coordinator, setting priorities and reviewing their work for accuracy and compliance.
- Serve as the escalation point for complex eligibility, claims, or vendor issues the admin team can't resolve on their own.
- Build and maintain documentation and process guides so administration doesn't depend on any one person, and onboard the coordinator role smoothly.
Automation & Technology Implementation:
- Support automation initiatives using HRIS and benefits platforms to reduce manual work and errors.
- Evaluate and recommend automation tools, workflows, and system enhancements.
Wellness/Events Planning & Customer Service:
- Direct the project management and communication for Open Enrollment, flu shot clinics, regulatory updates, etc., delegating execution to the admin team.
- Recommend and plan targeted Wellness events (flu shot clinics, financial seminars, etc.).
- Ensure the team's support is responsive, accessible, knowledgeable, and empathetic.
Now Requirements/Qualifications/Skills: Under "What You'll Bring".
List:
- 8+ years of experience in benefits management, spanning both benefits strategy/plan design and hands on program administration
- Previous experience working in benefits or a related field at a mid to large size employer
- Proven ability to develop benefits strategy, including market benchmarking and plan design, to support talent attraction and retention
- Working knowledge of benefits compliance and regulatory requirements, with the ability to advise leadership on risk and mitigation strategies
- Strong understanding of benefits administration systems, file feeds, and integration technologies
- Excellent analytical, problem solving, and project management skills
- Strong communication and stakeholder management skills
- CEBS, CBP, and any SHRM designations are a plus
- Prior experience in benefits brokerage is a plus
- Bachelor’s degree required; Master’s degree preferred
We could also include that the role is remote but tied to NY office; maybe include in About the role or a separate note. But we can add a short paragraph under About the role after the description: "This position is classified as remote but is tied to our New York, NY office located at 120 Broadway." That's substantive.
We should exclude the EEO boilerplate at the end.
Now construct HTML.
We'll have:
About the role
The Senior Manager, Benefits owns benefits strategy, vendor relationships, and compliance direction for the organization, and provides management oversight of the team members who handle day-to-day benefits administration. The ideal candidate sets strategy and represents Benefits with leadership, while managing and coaching the benefits administrator and a part-time benefits coordinator to keep execution accurate and on track. This is not a hands-on processing role: it's a strategic and managerial one, for someone who can delegate well, build repeatable process, and step in personally only on the complex, escalated, or high-stakes issues.
This position is classified as remote but is tied to our New York, NY office located at 120 Broadway.
Responsibilities
- Develop and evolve benefits strategy that supports talent attraction, retention, and the organization's total rewards philosophy.
- Conduct benchmarking and market analysis to inform plan design, funding, and policy decisions.
- Partner with broker and internal Communications team on benefits branding, ensuring employee and candidate facing materials clearly and compellingly showcase the organization's benefits offerings.
- Build and manage strategic relationships with benefits vendors and internal stakeholders, holding partners accountable to long-term value and service levels.
- Monitor vendor performance and compliance with service level agreements.
- Lead vendor RFPs, selection, and contract negotiation to ensure partners align with organizational goals and budget.
- Coordinate governance activities for the organization's retirement plan oversight body, including scheduling meetings, preparing agendas and materials, and overseeing maintenance of official records and minutes.
- Monitor the regulatory landscape and advise leadership on compliance risk, plan design implications, and mitigation strategies.
- Translate benefits data and process performance into insights and recommendations for senior leadership.
- Manage and coach the benefits administrator and part-time benefits coordinator, setting priorities and reviewing their work for accuracy and compliance.
- Serve as the escalation point for complex eligibility, claims, or vendor issues the admin team can't resolve on their own.
- Build and maintain documentation and process guides so administration doesn't depend on any one person, and onboard the coordinator role smoothly.
- Support automation initiatives using HRIS and benefits platforms to reduce manual work and errors.
- Evaluate and recommend automation tools, workflows, and system enhancements.
- Direct the project management and communication for Open Enrollment, flu shot clinics, regulatory updates, etc., delegating execution to the admin team.
- Recommend and plan targeted Wellness events (flu shot clinics, financial seminars, etc.).
- Ensure the team's support is responsive, accessible, knowledgeable, and empathetic.
Requirements
- 8+ years of experience in benefits management, spanning both benefits strategy/plan design and hands on program administration
- Previous experience working in benefits or a related field at a mid to large size employer
- Proven ability to develop benefits strategy, including market benchmarking and plan design, to support talent attraction and retention
- Working knowledge of benefits compliance and regulatory requirements, with the ability to advise leadership on risk and mitigation strategies
- Strong understanding of benefits administration systems, file feeds, and integration technologies
- Excellent analytical, problem solving, and project management skills
- Strong communication and stakeholder management skills
- CEBS, CBP, and any SHRM designations are a plus
- Prior experience in benefits brokerage is a plus
- Bachelor’s degree required; Master’s degree preferred
Pay
Salary: $125,000 - $135,000
Check: No duplicate lines. No boilerplate. All substantive info included.
We should ensure we didn't miss any info like "FSLA Status: Exempt". That's also substantive. Should we include that? It's about FLSA status. Could be included in Pay section or a separate note. Since we have Pay section, we can add that as well. The instruction: include Pay section only when posting actually states them. It does state FSLA Status: Exempt. So we can include that in Pay paragraph: "Salary: $125,000 - $135,000; FSLA Status: Exempt". Or separate line.
We'll add to Pay paragraph.
Also there is "This position is classified as remote but is tied to our New York, NY office located at 120 Broadway." Already included.
We should not include the company description paragraphs about Macmillan etc. That is substantive but maybe considered
for prose. Probably better to keep paragraphs as
and use lists where appropriate. The instruction: Use
- for any list of duties/requirements/benefits. So we need to identify lists. The "What You'll Do" section contains multiple responsibilities each as a sentence; we can make a list. Similarly "What You'll Bring" can be a list of requirements. We'll also include a short paragraph for metadata like location, remote, etc. We'll exclude boilerplate like EEO etc. Also exclude repeated lines like "Macmillan Publishers is the U.S. trade company..." maybe that's background but not required? It's substantive info about company; we could keep as a short paragraph under About the role? Might be considered boilerplate but it's descriptive of employer. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The company description might be considered not boilerplate but it's okay to keep? It's not EEO. It's describing the company. Might be okay to keep as part of About the role. However we need to preserve ALL substantive information; we can include it as a paragraph.
We need to output only HTML fragment, no html/body tags.
Structure:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Pay
Salary: $125,000 - $135,000
We should not include Schedule or Benefits. Now extract content. About the role: The first paragraph: "The Senior Manager, Benefits owns benefits strategy, vendor relationships, and compliance direction for the organization, and provides management oversight of the team members who handle day-to-day benefits administration. The ideal candidate sets strategy and represents Benefits with leadership, while managing and coaching the benefits administrator and a part-time benefits coordinator to keep execution accurate and on track. This is not a hands-on processing role: it's a strategic and managerial one, for someone who can delegate well, build repeatable process, and step in personally only on the complex, escalated, or high-stakes issues." We can keep that as a paragraph. Responsibilities: Under "What You'll Do" we have headings: Benefits Strategy & Planning, Vendor Strategy & Partnership Management, Compliance, Risk & Executive Reporting, Team Leadership & Administration Oversight, Automation & Technology Implementation, Wellness/Events Planning & Customer Service. Each with bullet-like sentences. We need to extract each duty as list items. Let's list them: Benefits Strategy & Planning: - Develop and evolve benefits strategy that supports talent attraction, retention, and the organization's total rewards philosophy. - Conduct benchmarking and market analysis to inform plan design, funding, and policy decisions. - Partner with broker and internal Communications team on benefits branding, ensuring employee and candidate facing materials clearly and compellingly showcase the organization's benefits offerings. Vendor Strategy & Partnership Management: - Build and manage strategic relationships with benefits vendors and internal stakeholders, holding partners accountable to long-term value and service levels. - Monitor vendor performance and compliance with service level agreements. - Lead vendor RFPs, selection, and contract negotiation to ensure partners align with organizational goals and budget. - Coordinate governance activities for the organization's retirement plan oversight body, including scheduling meetings, preparing agendas and materials, and overseeing maintenance of official records and minutes. Compliance, Risk & Executive Reporting: - Monitor the regulatory landscape and advise leadership on compliance risk, plan design implications, and mitigation strategies. - Translate benefits data and process performance into insights and recommendations for senior leadership. Team Leadership & Administration Oversight: - Manage and coach the benefits administrator and part-time benefits coordinator, setting priorities and reviewing their work for accuracy and compliance. - Serve as the escalation point for complex eligibility, claims, or vendor issues the admin team can't resolve on their own. - Build and maintain documentation and process guides so administration doesn't depend on any one person, and onboard the coordinator role smoothly. Automation & Technology Implementation: - Support automation initiatives using HRIS and benefits platforms to reduce manual work and errors. - Evaluate and recommend automation tools, workflows, and system enhancements. Wellness/Events Planning & Customer Service: - Direct the project management and communication for Open Enrollment, flu shot clinics, regulatory updates, etc., delegating execution to the admin team. - Recommend and plan targeted Wellness events (flu shot clinics, financial seminars, etc.). - Ensure the team's support is responsive, accessible, knowledgeable, and empathetic. Now Requirements/Qualifications/Skills: Under "What You'll Bring". List: - 8+ years of experience in benefits management, spanning both benefits strategy/plan design and hands on program administration - Previous experience working in benefits or a related field at a mid to large size employer - Proven ability to develop benefits strategy, including market benchmarking and plan design, to support talent attraction and retention - Working knowledge of benefits compliance and regulatory requirements, with the ability to advise leadership on risk and mitigation strategies - Strong understanding of benefits administration systems, file feeds, and integration technologies - Excellent analytical, problem solving, and project management skills - Strong communication and stakeholder management skills - CEBS, CBP, and any SHRM designations are a plus - Prior experience in benefits brokerage is a plus - Bachelor’s degree required; Master’s degree preferred We could also include that the role is remote but tied to NY office; maybe include in About the role or a separate note. But we can add a short paragraph under About the role after the description: "This position is classified as remote but is tied to our New York, NY office located at 120 Broadway." That's substantive. We should exclude the EEO boilerplate at the end. Now construct HTML. We'll have:About the role
The Senior Manager, Benefits owns benefits strategy, vendor relationships, and compliance direction for the organization, and provides management oversight of the team members who handle day-to-day benefits administration. The ideal candidate sets strategy and represents Benefits with leadership, while managing and coaching the benefits administrator and a part-time benefits coordinator to keep execution accurate and on track. This is not a hands-on processing role: it's a strategic and managerial one, for someone who can delegate well, build repeatable process, and step in personally only on the complex, escalated, or high-stakes issues.
This position is classified as remote but is tied to our New York, NY office located at 120 Broadway.
Responsibilities
- Develop and evolve benefits strategy that supports talent attraction, retention, and the organization's total rewards philosophy.
- Conduct benchmarking and market analysis to inform plan design, funding, and policy decisions.
- Partner with broker and internal Communications team on benefits branding, ensuring employee and candidate facing materials clearly and compellingly showcase the organization's benefits offerings.
- Build and manage strategic relationships with benefits vendors and internal stakeholders, holding partners accountable to long-term value and service levels.
- Monitor vendor performance and compliance with service level agreements.
- Lead vendor RFPs, selection, and contract negotiation to ensure partners align with organizational goals and budget.
- Coordinate governance activities for the organization's retirement plan oversight body, including scheduling meetings, preparing agendas and materials, and overseeing maintenance of official records and minutes.
- Monitor the regulatory landscape and advise leadership on compliance risk, plan design implications, and mitigation strategies.
- Translate benefits data and process performance into insights and recommendations for senior leadership.
- Manage and coach the benefits administrator and part-time benefits coordinator, setting priorities and reviewing their work for accuracy and compliance.
- Serve as the escalation point for complex eligibility, claims, or vendor issues the admin team can't resolve on their own.
- Build and maintain documentation and process guides so administration doesn't depend on any one person, and onboard the coordinator role smoothly.
- Support automation initiatives using HRIS and benefits platforms to reduce manual work and errors.
- Evaluate and recommend automation tools, workflows, and system enhancements.
- Direct the project management and communication for Open Enrollment, flu shot clinics, regulatory updates, etc., delegating execution to the admin team.
- Recommend and plan targeted Wellness events (flu shot clinics, financial seminars, etc.).
- Ensure the team's support is responsive, accessible, knowledgeable, and empathetic.
Requirements
- 8+ years of experience in benefits management, spanning both benefits strategy/plan design and hands on program administration
- Previous experience working in benefits or a related field at a mid to large size employer
- Proven ability to develop benefits strategy, including market benchmarking and plan design, to support talent attraction and retention
- Working knowledge of benefits compliance and regulatory requirements, with the ability to advise leadership on risk and mitigation strategies
- Strong understanding of benefits administration systems, file feeds, and integration technologies
- Excellent analytical, problem solving, and project management skills
- Strong communication and stakeholder management skills
- CEBS, CBP, and any SHRM designations are a plus
- Prior experience in benefits brokerage is a plus
- Bachelor’s degree required; Master’s degree preferred
Pay
Salary: $125,000 - $135,000
Check: No duplicate lines. No boilerplate. All substantive info included. We should ensure we didn't miss any info like "FSLA Status: Exempt". That's also substantive. Should we include that? It's about FLSA status. Could be included in Pay section or a separate note. Since we have Pay section, we can add that as well. The instruction: include Pay section only when posting actually states them. It does state FSLA Status: Exempt. So we can include that in Pay paragraph: "Salary: $125,000 - $135,000; FSLA Status: Exempt". Or separate line. We'll add to Pay paragraph. Also there is "This position is classified as remote but is tied to our New York, NY office located at 120 Broadway." Already included. We should not include the company description paragraphs about Macmillan etc. That is substantive but maybe considered