Senior Manager

About the role

Provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager.

You will thrive in a fast-paced, multi-faceted restaurant/entertainment environment, communicate in a way that inspires fun, and handle high-volume days while working an average of 50-hour work weeks. You’ll oversee all aspects of the business—from minor details to the big picture—and lead a team to create a memorable guest experience.

Requirements

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• Ability to work weekends, nights, and holidays
• Comfortable working in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets
• Ensure the execution of staff training programs
• Ensure staffing levels and management coverage are appropriate to meet business needs and maximize the customer experience
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improve operational execution through attention to detail and adherence to operating standards and procedures

Benefits

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (supports team members during difficult times)
• 401K matching plan
• Free food
• Free gameplay
• Large leadership team with multiple managers per shift
• Fun work environment
• Career growth opportunities across two brands (Dave & Buster’s and Main Event Entertainment)

Pay

Salary range: $68,416 – $80,490