Senior Manager, Americas Commercial Performance Franchise (Remote Opportunity)

About the role

The Senior Manager will collaborate with the franchise and commercial teams to drive performance in Hyatt's franchise hotels. Key responsibilities include conducting performance reviews, translating corporate strategy into property-level initiatives, analyzing portfolio performance, and coaching GMs, Directors of Sales, and Revenue Leaders.

Responsibilities

• Serve as a primary commercial advisor to a defined portfolio of operators and hotels.
• Conduct structured performance reviews with ownership and operator leadership.
• Translate corporate commercial strategy into actionable property-level initiatives.
• Identify revenue opportunities, cost efficiencies, and performance gaps.
• Provide clear, data-driven recommendations aligned with owner return objectives.
• Analyze portfolio performance across RevPAR, RGI, ADR, occupancy, channel mix, and segmentation trends.
• Partner with Revenue Management to improve pricing strategies, demand forecasting, and inventory controls.
• Support distribution optimization, including channel contribution, OTA strategy, and digital direct growth.
• Drive adoption of Hyatt revenue tools and commercial platforms.
• Coach General Managers, Directors of Sales, and Revenue Leaders on commercial best practices.
• Facilitate performance workshops and portfolio reviews.

Qualifications

• 7+ years of experience in revenue management, sales strategy, and distribution.
• Strong financial acumen with the ability to interpret P&L statements and ownership return metrics.
• Proven ability to influence without direct authority.
• Advanced analytical and data interpretation skills.

Benefits

Hyatt offers a comprehensive benefits package including:

• Annual allotment of free hotel stays at Hyatt hotels globally.
• Flexible work schedule.
• Work-life benefits such as a complimentary Headspace subscription and a discount at the on-site fitness center.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption.
• Paid Time Off, Medical, Dental, Vision, and 401K with company match.

Pay

The salary range for this position is $115,000 to $120,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc. The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work.