Senior Manager, Airport Operations

About the role

The Senior Manager, Airport Operations Support serves as a strategic partner to the EVP of Travel and Field Vice Presidents, driving alignment, coordination, and execution across CLEAR’s Travel business. This role sits at the intersection of field operations and corporate functions.

Responsibilities

• Serve as a trusted advisor and operational partner to the EVP of Travel and Field Vice Presidents, driving alignment, coordination, and execution across the Travel organization
• Lead cross-functional initiatives by partnering with Product, Operations, Finance & Analytics, People, Marketing, and other stakeholders to ensure clear ownership, accountability, and successful execution
• Drive organizational effectiveness by establishing operating cadences, governance processes, and communication frameworks that improve visibility, decision-making, and execution
• Develop executive-ready communications, presentations, business reviews, and performance updates that provide clarity on priorities, progress, risks, and opportunities
• Support annual and quarterly planning processes, including OKRs, initiative prioritization, resource planning, and roadmap coordination across the Travel business
• Monitor operational performance and strategic initiatives, proactively identifying risks, execution gaps, and organizational bottlenecks while driving resolution and follow-through
• Serve as the primary liaison between field leadership and corporate stakeholders, ensuring field teams receive clear, concise, and actionable information while minimizing unnecessary complexity
• Cook up leadership meetings, business reviews, and strategic planning sessions, ensuring alignment on priorities, actions, and outcomes
• Lead high-priority projects requiring executive visibility, managing timelines, dependencies, stakeholder alignment, and status reporting from inception through completion
• Support enterprise transformation and operational improvement initiatives that drive efficiency, scalability, and business performance across the Travel organization

Requirements

8+ years of experience in consulting, business operations, corporate strategy, program management, or Chief of Staff roles, ideally within a high-growth or operations-intensive environment.

Qualifications

• Exceptional written and verbal communication skills, including experience creating executive-ready presentations, business reviews, and strategic recommendations
• Strong analytical and problem-solving capabilities with the ability to synthesize data, identify trends, and translate insights into action
• Operating comfortably at both the strategic and tactical levels, seamlessly balancing long-term planning with day-to-day execution
• Building trust and influencing stakeholders across functions and levels without direct authority
• Exercising sound judgment, navigating ambiguity, and maintaining focus in a fast-paced environment with competing priorities
• Demonstrating a strong sense of ownership, operational rigor, and a bias for action

Skills

Not specified

Benefits

Not specified

Pay

$150,000.00 - $180,000.00

Schedule

Not specified