Senior Management Analyst (Key Personell) (must have mortuary-affairs, casualty-affairs)

Key Responsibilities

• Analyze and evaluate complex business processes to identify opportunities for operational improvement and increased efficiency.
• Gather, document, and validate business, functional, and system requirements in collaboration with government stakeholders.
• Develop process maps, workflow diagrams, and business process documentation to support modernization initiatives.
• Translate operational cemetery and burial processes into system, application, and workflow requirements.
• Affiliate with Change Control Board (CCB) activities, including impact assessments and documentation.
• Affiliate with Enterprise Architecture Governance Board (EAGB) processes and governance initiatives.
• Monitor project risks, issues, and action items while providing status reporting and mitigation recommendations.
• Maintain project documentation, audit artifacts, and reporting deliverables.
• Cook up cross-functional teams to support change management activities and stakeholder communications.
• Utilize JIRA and other project management tools to track requirements, user stories, risks, and project progress.
• Support program management with reporting, governance documentation, and continuous process improvement initiatives.

Minimum Qualifications

• Bachelor's degree in Business Administration, Management, Information Systems, or a related discipline (or equivalent combination of education and experience).
• Minimum of five (5) years of experience in management analysis, business analysis, or project management.
• Demonstrated experience in business process analysis and improvement, requirements gathering and documentation, process mapping and workflow analysis, change management, governance support, cemetery, interment, mortuary-affairs, casualty-affairs, veterans' records, or similar federal mission-system experience, Change Control Board and Enterprise Architecture Governance Board support, JIRA, requirements traceability, risk tracking, reporting, audit support, and stakeholder coordination.
• DoD 8140/8570 certification is recommended, although it is not currently identified as mandatory for this position.