Senior Maintenance Supervisor - high-rise

Are you an experienced luxury high-rise maintenance leader who thrives in complex buildings and takes pride in operating premier residential communities? We're seeking an accomplished Maintenance Supervisor to oversee operations at one of the most prestigious luxury residential portfolios on the Jersey City waterfront. This flagship assignment encompasses some of the area's highest-profile apartment communities with premium rents, discerning residents, and exceptional service standards.

About the Role

This is not a garden-style maintenance position. We're looking for a seasoned leader with luxury high-rise, multi-site supervisory experience who understands sophisticated building systems, leads by example, and takes ownership of every aspect of building operations.

Responsibilities

• Lead all maintenance operations across two adjacent luxury high-rise communities.
• Supervise, coach, and develop a large on-site team consisting of handymen, porters, and doormen while promoting accountability, safety, and exceptional customer service.
• Oversee preventive maintenance programs and ensure all building systems operate efficiently and reliably.
• Manage complex central plant mechanical systems, including:
  • Water source heat pumps
  • Cooling towers
  • Boilers
  • Cogeneration (co-gen/TriGen) systems
  • Building Management/Automation Systems (BMS/BAS)
• Respond quickly and effectively to resident maintenance requests, ensuring a best-in-class customer experience.
• Oversee apartment turnovers to ensure homes meet luxury standards for new residents.
• Manage work orders through HappyCo or similar maintenance platforms.
• Monitor maintenance budgets, purchase orders, inventory, and operating expenses.
• Manage vendor relationships, negotiate service contracts, and oversee third-party contractors.
• Ensure compliance with all safety regulations, inspections, and preventative maintenance requirements.
• Maintain exceptional curb appeal and common area presentation throughout both communities.
• Partner closely with Property Management to support operational excellence and resident satisfaction.

Requirements

• 8+ years of maintenance leadership experience in large-scale multifamily communities
• Previous supervisory responsibility for 500+ residential units
• Multi-site maintenance management experience is required
• Extensive luxury high-rise residential experience (garden-style experience alone will not be considered)
• Strong knowledge of central plant mechanical systems, including boilers, HVAC, plumbing, electrical systems, cooling towers, and water source heat pumps
• Experience operating Building Automation Systems (BAS/BMS)
• Working knowledge of fire alarm and fire suppression systems
• Strong budgeting, purchasing, and vendor management experience
• Experience with HappyCo, Yardi, or similar property management software is preferred
• Excellent leadership, communication, and organizational skills
• Spanish bilingual skills are a plus
• Bachelor's degree in Engineering or a related field is preferred
• EPA Certification
• Ability and willingness to live on-site as part of the position

Why Join This Team?

This is an opportunity to oversee one of the company's premier luxury assets—a highly visible, flagship community where operational excellence directly impacts resident satisfaction and property performance. You'll work with sophisticated building systems, lead a large and established maintenance team, and play a critical role in maintaining two of Jersey City's most desirable luxury residential towers.

This is an on-site position located in Jersey City, NJ.