Maintenance Supervisor at Luxury Highrise Apartment

About the role

Bluecore Residential is seeking a Maintenance Supervisor for an ultra luxury high-rise community in downtown Indianapolis. This role focuses on efficiently leading overall maintenance operations to budget while ensuring work order and make ready goals are completed per Bluecore standard.

Responsibilities

• Embrace Bluecore's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis
• Demonstrate urgency, professionalism, and thoroughness with every service request and make ready; completing work orders within 24 hours and achieving a 7 day unit turn
• Manage the maintenance budget; keeping expenses within budgeting guidelines and finding cost-saving measures that don't compromise quality
• Accurately complete records in Yardi and use Sparkle as an inspection tool
• Take accountability for the community's appearance and overall satisfaction of the residents
• Inspect and repair all areas of the community; ensure health and safety procedures are adhered to and preventative maintenance is being implemented
• Professionally communicate with vendors and make budget conscious decisions
• Work as a team with the office staff to ensure overall resident satisfaction

Qualifications

• Experience as a Maintenance Supervisor
• Experience working at a Class A apartment community
• EPA Type II or Universal certification
• CPO certification (must obtain within 3 months of employment)
• Reliable transportation to perform all job duties

Skills

• Expertise in HVAC, appliances, plumbing, electrical, pool and general maintenance
• Strong sense of urgency
• Organized with the ability to plan daily tasks
• Embraces change and sees it as opportunity
• Values transparency and healthy debate (No Fear of Conflict)
• Passionate about customer service and resident satisfaction
• Comfortable using technology as a tool
• Strong teamwork orientation

Benefits

• Paid Time Off – 120 hours PTO accrual starting upon hire
• Floating Days – 2 floating days
• Holiday Pay – 9.5 holidays
• Paid Volunteer Hours – 8 hours of paid volunteer time per year
• Housing Discounts – 25% off rent available for all employees off any unit
• Comprehensive Insurance Benefits – Medical PPO, HDHP, FSA, HSA with employer match; Dental, Vision, STD, & LTD
• Retirement Plan – 401K with a 25% company match up to 6%
• Travel & Personal Discounts – Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount)
• Certification Reimbursement – Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more
• Performance Bonuses – Leasing, renewal, CNOI performance-based bonuses & more
• Tech Forward & Transparent Culture – Innovative internal software to make your job easier
• Property Empowerment – Operate your property without the regional bureaucratic constraints of a traditional property management company
• Cultural Appeal – Run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters