Jobs · Management · Wisconsin

Senior Maintenance Supervisor

Core Spaces · Madison, WI · 1 mo ago
ManagementFull-time

About Core Spaces

Core Spaces (Core) is a people‑focused real estate company that builds relationships as well as properties. Founded in 2010, Core is a vertically integrated real‑estate investment manager specializing in student housing and build‑to‑rent (BTR) sectors. The company’s portfolio includes over 74,440 student‑housing beds (with a pipeline of 53,860 beds) and more than 3,000 BTR homes in development or leasing across high‑growth metros. Core’s culture is guided by six values—PUSH, GRIT, LIFT, SHINE, UPHOLD, and GROW—and emphasizes collaboration, innovation, and continuous improvement of the resident experience.

Position Overview

The Senior Maintenance Supervisor is the day‑to‑day field execution leader for maintenance operations at an assigned Core Spaces property. Reporting to the Regional Maintenance Supervisor, this role coordinates maintenance workflow, supports operational readiness, reinforces standards, and drives consistent execution across the community. The supervisor provides functional leadership and guidance to Maintenance Technicians, Porters, and Housekeeping staff while overseeing preventive maintenance, quality control, and service response.

Responsibilities

  • Property Maintenance Operations: Coordinate day‑to‑day maintenance workflow and operational readiness; support preventive maintenance programs, service requests, inspections, and initiatives; prioritize maintenance needs and allocate resources; assist during high‑demand periods, emergencies, resident escalations, turns, and projects; identify and escalate operational concerns, deferred maintenance, or service gaps.
  • Field Leadership & Team Coordination: Provide daily leadership, guidance, and workflow coordination to Maintenance Technicians, Porters, and Housekeeping staff; reinforce company standards, safety protocols, and service expectations; assist with onboarding and training; monitor field activity, address concerns, and ensure timely, consistent service delivery; act as a visible leadership presence promoting teamwork and resident‑focused service.
  • Maintenance Operations & Property Support: Support HVAC, plumbing, electrical, appliance, mechanical, and general building systems maintenance; conduct property walks and inspections to identify concerns, safety risks, and deferred maintenance; coordinate repairs, service requests, and projects to maintain resident satisfaction; ensure work complies with company standards and safety requirements; remain on‑call for after‑hours emergencies.
  • Vendor & Contractor Coordination: Work with approved vendors and contractors; monitor progress, communicate quality issues, delays, or follow‑up needs; support scheduling of projects, repairs, and service activities; help ensure vendor work aligns with company standards and expectations.
  • Safety, Compliance & Risk Management: Support compliance with company safety standards, OSHA requirements, and maintenance procedures; reinforce proper equipment handling and safe working conditions; assist with safety inspections, documentation, inventory tracking, and reporting; promptly escalate safety concerns, operational risks, or compliance issues.
  • Inventory & Operational Support: Maintain maintenance inventory, tools, equipment, and supplies; monitor usage and communicate supply needs or shortages; assist leadership with coordination, process improvements, readiness efforts, and expense tracking; identify opportunities for operational efficiency and cost‑effective resource usage.
  • Emergency Response & Operational Readiness: Participate in after‑hours emergency maintenance response; coordinate emergency activities, assess impact, and escalate critical issues; maintain property emergency preparedness procedures and reinforce protocols with staff; support continuity during severe weather, utility disruptions, incidents, or other urgent situations.
  • Collaboration & Communication: Partner with Community Managers, Regional Maintenance Supervisors, vendors, operational leadership, and on‑site teams; communicate updates, timelines, project impacts, and service interruptions to residents and stakeholders; support cross‑functional initiatives, process improvements, and maintenance programs as assigned.
  • Other Duties: Perform additional responsibilities and operational support tasks as assigned; complete all physical requirements of the role with or without reasonable accommodation; occasional travel may be required; participation in after‑hours emergency response rotation may be required.

Requirements

  • High school diploma or equivalent (required); technical certifications, trade licenses, or additional maintenance education (preferred).
  • 3+ years of progressive maintenance leadership experience in student housing, multifamily, hospitality, or related property‑management environments.
  • Demonstrated ability to coordinate maintenance workflow, prioritize operational needs, and support execution in fast‑paced settings.
  • Strong working knowledge of building systems, preventive maintenance practices, operational safety standards, and general maintenance procedures.
  • Experience providing field guidance, operational support, or day‑to‑day coordination to maintenance teams.
  • Excellent organizational, communication, and problem‑solving skills; ability to operate independently within established guidelines.
  • Valid driver’s license and reliable transportation.

Preferred Experience

  • Property maintenance operations within student housing or multifamily environments.
  • Large‑scale turns, resident move‑ins/outs, emergency maintenance response, or operational transitions.
  • Experience with Entrata or other property‑management/work‑order systems.
  • Supporting maintenance process improvements, workflow coordination, and operational efficiency initiatives.
  • Collaborating across maintenance, property management, and operational teams.

Benefits

  • A culture that provides a sense of belonging.
  • Competitive pay that values contributions.
  • Generous PTO to disconnect or celebrate life milestones.
  • Paid 14+ holidays, including your birthday.
  • Paid parental leave that begins after 90 days.
  • Paid volunteer time off to give back to the community.
  • Robust health‑plan options that begin within at least 30 days of employment.
  • Yearly subscription to a meditation app for personal wellness.
  • An environment that provides a voice to share perspectives.
  • Employee Assistance Program (EAP) for confidential support services.
  • Company retirement options including 401(k) with matching and Roth account option.

Organizational Structure

Reports to: Regional Maintenance Supervisor

Direct reports: None

Functional oversight: Maintenance Technicians, Porters, Housekeepers

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