Senior Maintenance Staff

About the Role

Responsible for facilitating activities within the Maintenance Staff group to ensure a productive workforce that supports residential and office site locations. The Senior Maintenance Staff primarily oversees residential site projects, including significant repair, maintenance, or adaptations, in collaboration with the Facilities Supervisor and/or Manager. This role provides support to General Maintenance Staff to maintain high service-level quality and is responsible for overseeing, troubleshooting, diagnosing, and executing preventive and corrective maintenance on residential home sites.

Responsibilities

• Provides guidance and support to general maintenance staff; conducts periodic reviews of completed work to ensure quality and completeness; provides input to the supervisor on areas requiring further review.
• Leads residential repair and/or adaptation projects; solicits proposals from qualified contractors and facilitates monitoring for quality control and completion.
• Provides solution recommendations for contracted services; oversees the work of contracted services to ensure compliance with service agreements and quality consistent with InVision standards and expectations.
• Coordinates with Facilities Supervisor for periodic status reviews of help desk tickets by technician to ensure requests are managed with customer service-level standards.
• Fosters a workplace safety culture for all facilities maintenance staff; makes recommendations to the Facilities Supervisor regarding safety equipment needs or areas of concern.
• Provides maintenance solutions that meet health and safety standards for residential and commercial locations.
• Performs a variety of skilled maintenance tasks for residential facilities, including carpentry, painting, plumbing, electrical, and general evaluation of HVAC system components.
• Performs preventive maintenance on residential and commercial locations as assigned.
• Collaborates with facilities and residential teams to assess and determine the feasibility of proposed homes to meet licensing and person-supported requirements.
• Collaborates with facilities and residential teams to assess and determine innovative solutions to meet the challenging needs of the people supported.
• Self-identifies residential site health and safety issues and takes corrective action measures; documents and communicates with the Facilities Supervisor measures that cannot be completed immediately and may require residential team notification.
• Maintains accurate accounting for all expenditures in accordance with policy and procedures; informs Facilities Supervisor prior to spending monies in excess of the budget.
• Performs routine manual labor tasks, including work site clean-up.
• May be asked to perform other duties or tasks not listed but within the competence of someone with the above skills.

Requirements

• Five years’ experience in residential or commercial facilities maintenance.
• High School diploma or GED required.
• Excellent verbal communication skills and computer proficiency with Microsoft Outlook (email).
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from the Facilities Supervisor.
• Problem-solving and critical thinking skills are utilized on a regular basis; must be able to think and react quickly.
• Basic knowledge and experience in carpentry, plumbing, electricity, and mechanical tasks.
• Travel within the state required.
• Successful completion of motor vehicle records and background check.

Physical Demands

• Regularly required to sit, talk, or hear and frequently uses hands to finger, handle, or feel, and reach with hands/arms.
• Occasionally required to stand, walk, stoop, kneel, or crouch.
• May lift and/or move up to 50 pounds; must seek assistance or use appropriate devices when lifting or carrying items over 50 lbs.
• Specific vision abilities required include close vision and the ability to adjust focus.