Senior Maintenance Manager

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

About the role

The Senior Maintenance Manager is responsible for the management of the maintenance and preventive maintenance efforts for one or more assigned communities, including the physical aspects of the building(s), HVAC, electrical, plumbing, carpentry, major appliances, and amenities. This associate ensures efforts meet AVB’s operational standards and any applicable laws and regulations. At Neighborhoods, conduct property visits, work with on-site supervisor to increase proficiency/performance of community, and maintain oversight of Maintenance operations. This position will oversee the Avalon Miramar Park Place, Avalon Miramar and Avalon Bonterra communities.

Responsibilities

• Manage maintenance and preventive maintenance for assigned communities, covering building systems, HVAC, electrical, plumbing, carpentry, major appliances, and amenities.
• Ensure compliance with AVB’s operational standards and all applicable laws and regulations.
• Conduct property visits and collaborate with on-site supervisors to enhance community performance.
• Maintain oversight of maintenance operations across Avalon Miramar Park Place, Avalon Miramar, and Avalon Bonterra communities.
• Supervise and develop maintenance associates, providing feedback and coaching to improve performance.
• Understand and manage emergency systems, including shutoffs, locations, and sequence of operations.
• Maintain AVB’s customer service standards through effective communication with associates, residents, and vendors.
• Document and verify time worked accurately and adhere to assigned schedules.

Requirements

• Valid driver’s license and automobile insurance, where applicable.
• 3-5 years of apartment maintenance or related field experience, with strong knowledge of HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.), fitness equipment, and waste management systems.
• Basic knowledge of boilers, chillers, chilling towers, sprinklers, and steam systems.
• At least 2 years of people management experience preferred.
• Environmental Protection Agency (EPA) Type I, II Certification, where applicable.
• Certified Pool Operator (CPO) certification, where applicable.
• Ability to be available after hours if needed.
• Consistent punctuality and adherence to assigned work schedules.

Benefits

• Comprehensive benefits including health, dental, and vision insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Tuition reimbursement.
• Employee stock purchase plan.
• Associate recognition programs, including destination awards and “AvalonBay’s Very Best” recognition.
• 20% discount on AvalonBay apartment homes.

Pay

Total Base Pay Range: $78,000.00 - $117,000.00

Schedule

Full time, 40 weekly scheduled hours.