Senior Mac Systems Engineer
Workhuman · Framingham, MA · 4 days ago
Information Technology$113k–$135k/yrFull-time
Responsibilities
- Own and administer our JAMF Pro environment, including JAMF Connect, JAMF Protect, and Apple endpoint management.
- Design and support secure macOS and iPadOS deployment, lifecycle management, software delivery, and patching.
- Implement and maintain Apple Business Manager, Automated Device Enrollment, Platform SSO, and Microsoft Entra integration.
- Develop JAMF policies, configuration profiles, Smart Groups, automation, and software packaging.
- Improve endpoint security through FileVault, CIS compliance, Microsoft Defender for Mac, and JAMF Protect.
- Build automation using Shell scripting, JAMF APIs, Installomator, Workbrew, Terraform, or similar tools.
- Provide technical leadership and advanced troubleshooting across the Apple platform.
- Partner with Security, Infrastructure, Endpoint Engineering, and Service Desk teams to improve the Apple user experience.
Requirements
- 5+ years' experience managing enterprise Apple environments.
- Deep hands-on experience administering JAMF Pro in production.
- Experience with JAMF Connect, JAMF Protect, and modern Apple endpoint management.
- Strong knowledge of macOS, Apple Business Manager, Automated Device Enrollment, and device lifecycle management.
- Experience integrating Apple devices with Microsoft Entra, Intune Device Compliance, and Platform SSO.
- Strong scripting and automation experience using Shell, JAMF APIs, or similar tools.
- Experience implementing enterprise macOS security and compliance.
- Excellent troubleshooting, communication, and stakeholder management skills.
- JAMF 200/300 certifications are highly desirable.
- Highly desirable Terraform or Infrastructure as Code.
- Installomator or Workbrew.
- Apple Enterprise Support.
- Papercut or FortiClient for Mac.
- Enterprise iPad management.
- Active involvement in the MacAdmins community.
Skills
- Technology Stack: JAMF Pro, JAMF Connect, JAMF Protect, Apple Business Manager, Microsoft Entra, Microsoft Intune, Platform SSO, Automated Device Enrollment, Shell Scripting, JAMF APIs, Installomator, Workbrew, Terraform, FileVault, Microsoft Defender for Mac, CIS Compliance, macOS, iPadOS.
Benefits
The base salary range for this position is $113,000 to $135,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role. This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.