Senior Logistics & Operations Associate

Accountabilities

• Support the execution and optimization of logistics operations while ensuring strong fulfillment performance across retail and ecommerce channels.
• Act as a key operational partner, managing workflows, analyzing performance data, and driving improvements across supply chain processes.
• Serve as a primary point of contact for distribution center partners, supporting outbound logistics and ensuring reliable fulfillment across retail accounts and sales channels.
• Maintain accurate operational records and documentation to strengthen relationships with retailers, vendors, and logistics partners.
• Provide support across inbound logistics activities and contribute to broader supply chain initiatives when needed.
• Travel periodically for inventory counts, team gatherings, and special projects.

Requirements

• Experienced logistics and operations professional with strong supply chain knowledge, analytical skills, and the ability to independently manage priorities in a fast-moving environment.
• Hands-on experience working with 3PL warehouses, distribution centers, and B2B order fulfillment processes.
• Strong understanding of inventory management, warehouse operations, freight logistics, and retailer fulfillment requirements.
• Experience with ERP systems, warehouse management systems, and advanced Excel; familiarity with NetSuite is a plus.
• Ability to analyze operational metrics, identify trends, investigate root causes, and implement practical solutions.
• Strong organizational skills with the ability to manage multiple priorities independently in a remote environment.
• Excellent communication skills and the ability to build strong relationships with internal teams, retailers, warehouses, and external partners.
• Comfortable working in a fast-paced environment where priorities evolve and new challenges emerge.
• Strong ownership mindset with attention to detail and a passion for improving operational processes.
• Ability and willingness to travel up to 20% for inventory counts, team events, and operational projects.

Benefits

• Competitive base salary range of $75,000 - $90,000 depending on experience.
• Bonus eligibility.
• Fully remote work environment.
• Comprehensive healthcare options.
• 401(k) plan with 5% employer match eligibility.
• Four weeks of vacation plus up to 20 paid holidays.
• 12 weeks of fully paid parental leave.
• Paid pet adoption leave.
• Home office and internet stipend.
• Annual learning and development stipend.
• Flexible Fridays and Summer Fridays.
• Opportunity to grow within a collaborative and evolving operations organization.