Senior Locksmith

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

About Our Property

Deloitte University Hotel & Conference Center - Benchmark Hospitality

High-end private hotel and conference center called Deloitte University. Closed to the public. 1,400 hotel rooms - all single occupancy, no suites. Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit-down restaurants. 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms. Fitness Center, jogging trails and sports fields (all available to our associates to use!). All professional clientele. No weddings, holiday parties, school groups, or other social-type events. Located in Westlake, Texas - near Keller, Southlake, and Roanoke.

Responsibilities

BASIC FUNCTION: The Senior Locksmith will perform and oversee door maintenance and locksmith services for the hotel property, including installation, maintenance, programming, and repair of hard keys, mechanical locks, doors, door hardware, and the Salto electronic lock system. This position serves as the property expert for complex locksmith and electronic access-control issues and provides technical guidance to other Facilities team members.

• Serve as the property expert and escalation point for locksmith and access-control issues.
• Install, program, maintain, troubleshoot, and repair the Salto electronic lock system, including locks, readers, credentials, access levels, and related equipment.
• Install, repair, adjust, rekey, and maintain mechanical locks, cylinders, door hardware, hard keys, and master key systems.
• Perform complete door preventive maintenance and maintain accurate records for locksmith and electronic lock systems.
• Diagnose complex issues involving electronic locks, batteries, power, communication, software, and connectivity.
• Support locksmith and access-control work for renovations, construction projects, room changes, and new installations.
• Coordinate with Facilities, Security, Information Technology, vendors, and contractors to resolve access-control issues.
• Coach and mentor other technicians and Locksmith on locksmith practices, Salto systems, troubleshooting, and safe work practices.
• Maintain a safe, clean, and efficient workspace and manage the inventory of tools, keys, credentials, and replacement parts.

Requirements

• Six years of locksmith experience required.
• Expert-level experience with electronic lock systems, specifically Salto, required.
• Strong knowledge of mechanical locks, door hardware, key control, and master key systems.
• ASSA ABLOY experience preferred.
• Locksmith certifications from ALOA or other organization preferred.
• Skilled in diagnosing and repairing electronic access-control systems.
• Ability to read floor plans, door schedules, blueprints, and key plans.
• Texas Driver’s License with good driving record preferred.

Benefits

• Awesome Employee Focused Culture with many Associate Events!
• Closed many weekends and most holidays - 10 days of holiday pay.
• Up to 14 Vacation & Sick days per year.
• Weekly pay!
• Leadership and Career development programs.
• Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!
• Benchmark Hospitality hotel discounts.

Pay

$26-$32 per hour, based on experience

Schedule

Full-time, 1st shift