Senior Living Sales Specialist

Sales Specialist Charter Senior Living- Midwest Region Remote Position Pay: $90,000-$110,000/yr Looking for our next all-star Sales Specialist with assisted living, senior living sales, hospitality, customer service, or occupancy development experience! At Charter Senior Living, we are dedicated to enhancing the lives of our residents through compassionate care, meaningful relationships, and exceptional service. Our mission — To Enhance the Human Spirit — extends not only to our residents, but also to the associates, families, and communities we support every day. We are seeking a motivated, relationship-driven, and organized Sales Specialist to support occupancy growth, lead conversion, and sales initiatives across our communities. This role is ideal for someone who thrives in a fast-paced environment, enjoys building connections, supporting community sales teams, and helping families find the right senior living solution. If you are passionate about customer experience, occupancy growth, and making a meaningful impact in the lives of seniors and families, we would love to meet you! Why Join Charter Senior Living? We’ve Got You Covered Get paid today with ZayZoonFree medical insurance plan optionsMedical, dental, and vision insurancePaid trainingPaid time off and holiday payCareer growth and advancement opportunitiesSupportive leadership and engaged company support teamEnvironment where your voice is heard and appreciatedOpportunity to make a meaningful impact in the lives of seniors and families Our Mission To Enhance the Human Spirit Our Core Values Serve with HeartServe with PurposeServe with CourageHave Fun While Serving Position Summary The Sales Specialist supports the Sales & Marketing and Operations teams in achieving occupancy, revenue, and customer experience goals across assigned communities. This role assists with sales strategy execution, lead management, tours, follow-up, conversion improvement, and community marketing initiatives while ensuring communities maintain strong presentation standards and exceptional customer service. The Sales Specialist also provides training, support, and guidance to community teams to help strengthen sales performance and occupancy growth. The ideal candidate is organized, self-motivated, professional, and passionate about helping seniors and families navigate the senior living journey. Responsibilities Occupancy Growth & Sales Support Support occupancy and revenue goals across assigned communitiesAssist with inquiry management, tours, and follow-up processesHelp improve conversion ratios including:Inquiry-to-tourTour-to-depositDeposit-to-move-inUtilize relationship-based selling techniques to support occupancy growthEnsure communities remain “tour ready” at all times Community Sales & Marketing Support Assist Executive Directors and Sales & Marketing teams with implementation of marketing plansSupport community outreach and networking initiativesParticipate in lead generation activities and community eventsHelp maintain accurate sales tracking and CRM documentation Training & Operational Support Provide sales support, coaching, and guidance to various communities as neededAssist with onboarding and training related to sales systems and customer experienceSupport best practices related to lead management and occupancy developmentCollaborate with operations and leadership teams to support community success Customer Experience Build positive relationships with prospective residents, families, and referral partnersHelp guide families through the senior living decision-making processEnsure exceptional hospitality and communication throughout the sales journeySupport smooth transitions from inquiry through move-in Qualifications Previous senior living, healthcare, hospitality, leasing, or sales experience preferredAssisted living or memory care experience strongly preferredStrong communication and relationship-building skillsExcellent organizational and multitasking abilitiesSelf-motivated and goal-oriented mindsetAbility to work independently and collaborativelyCompassionate and customer-focused attitudeCRM or lead management system experience preferredWillingness to travel and support multiple communities as needed What Makes a Great Fit We are looking for someone who: Enjoys helping seniors and families during important life transitionsThrives in fast-paced, goal-oriented environmentsLeads with professionalism, positivity, and accountabilityBuilds strong relationships and community connectionsIs organized, adaptable, and solutions-focusedBalances occupancy goals with exceptional customer experience What Our Associates Say About Charter “It truly feels like family at Charter.” “The residents become an extension of my family.” “They truly live out their mission and values.” “I love working for a company that genuinely puts people first.” If you are looking for a rewarding opportunity where you can support occupancy growth while making a meaningful difference in the lives of seniors and families every day, apply today to join Charter Senior Living!