Senior Living Executive Director

Truewood by Merrill, Boise is seeking a compassionate, caring, responsible, and honest General Manager to support residents within our beautiful community. If you genuinely love working with the senior population, we would love the opportunity to speak with you.

Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business. We build on that family with the people we hire and the teams they form.

About the role

Our General Managers are responsible for:

• Ensuring financial performance of the community by creating, managing, and abiding by the approved budget.
• Maintaining accounting compliance by overseeing community financial records, including rent receipts, petty cash disbursements, miscellaneous income and expenditures, and payroll.
• Maintaining HR compliance by overseeing personnel records of all employees, including proper and complete documentation for all new hires, ongoing training documentation, performance evaluations, timely merit increases, and performance management.
• Providing the Seattle office with all necessary reports on time and in the proper format.
• Implementing and enforcing all policies and procedures of the Operations Manual, Food Services Manual, Team Member Handbook, and State Licensing Regulations.
• Providing active leadership in creating and maintaining the highest standards of customer satisfaction in facilities, food service, activities, housekeeping, staff interactions, and resident care.
• Managing the community to a minimum of 94% occupancy rate.
• Monitoring the marketing process to ensure minimum standards are met on a weekly basis.
• Monitoring marketing software in conjunction with the Community Relations Director and Director of Sales to ensure marketing activities result in the budgeted occupancy goal.
• Monitoring and reporting competitors’ activities to management.
• Maintaining accountability for the overall functionality of the community.
• Interacting regularly with residents and attending resident functions.
• Other duties as assigned.

Requirements

• Proficiency in computer skills including MS Outlook, Word, etc.
• 21 years of age with a college degree (preferred).
• 3-5 years of management experience.

Qualifications

Physical Requirements:

• Regular use of a computer.
• Occasional lifting (up to 20 lbs), bending, or reaching.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

We offer our full-time employees:

• Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).
• Company-paid Employee Assistance Program (EAP).
• Paid time off - 7 holidays and 11 vacation days.
• Free daily meal every shift.
• 401(k) with company match and immediate vesting.
• Tuition reimbursement for career growth.
• Company-paid short & long-term disability insurance.
• Pet insurance and team member discounts.
• Advance Pay benefit - access wages before payday.
• A stable, growing company with opportunities for advancement.

We offer our part-time employees:

• Free daily meal every shift.
• 401(k) with company match and immediate vesting.
• Company-paid Employee Assistance Program (EAP).
• Tuition reimbursement for career growth.
• Pet insurance and team member discounts.
• Advance Pay benefit - access wages before payday.
• A stable, growing company with opportunities for advancement.