Executive Director Senior Living

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

About Us

Brookdale is a nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional. We provide:

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leadership in clinical care.
• Extensive corporate support including a robust training program.

Responsibilities

• Lead the community’s daily operations, associate relations, resident and resident family engagement, financial performance, and regulatory compliance.
• Create and execute the business plan and develop the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team.
• Work with sales to drive sales results and create an inclusive community culture that provides high-quality resident experiences and care.
• Oversee all operations within the community, interacting with staff, residents, prospects, or their family members; build and maintain strong working relationships with the management team.
• Develop and implement the business plan to become a preferred senior living community in the local market; create, analyze, and execute annual operating and capital budgets.
• Manage community performance against goals; set plans to improve or maintain performance to Company service and financial standards.
• Supervise, direct, and motivate community staff; provide assistance as needed. Encourage teamwork, collaboration, and an inclusive community culture.
• Ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.
• Attract, develop, engage, and retain associates in accordance with Company policies. Recruit and hire high-quality associates and ensure they are appropriately trained.
• Review promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates.
• Analyze trends in recruiting, turnover, and retention to continually improve community performance.
• Build a high degree of resident satisfaction and retention; maintain positive resident relations and be accessible and approachable to residents and their families.
• Proactively solve problems and resolve issues with support from district leaders. Leverage satisfied residents and families to grow community occupancy.
• Partner with the Resident Council as necessary. Administer resident satisfaction surveys and work with the district team to address opportunities for improvement.
• For assisted living or memory care communities, create a collaborative relationship with the community clinical leader to ensure care and services meet residents' needs.
• Oversee resident services including the admission process, healthcare management, and maintenance of resident documentation.
• Assist in developing and conducting service plan reviews with appropriate clinical care team members and resident families.
• Demonstrate financial acumen related to community operations; meet or exceed budgeted revenue and profitability.
• Proactively create plans to overcome unanticipated expenses or revenue shortfalls while meeting residents' needs.
• Drive sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets.
• Engage with prospects who tour the community; identify trends and implement approved sales and marketing strategies to maximize revenue (RevPAR).
• Build positive relationships with local influencers and professionals to raise the community profile.
• Become active in social and civic affairs of the local community that align with the Company’s mission.
• Represent the community and the Company to governmental agencies, professional organizations, and community groups.
• Ensure buildings, grounds, and property are up to Company standards through preventative maintenance systems and frequent inspections.
• Enforce current Company policies and procedures; maintain applicable licenses in accordance with Company, Federal, State, and local requirements.

Requirements

• High school diploma or GED required; Bachelor’s Degree preferred.
• Minimum of two years in operational leadership experience required. Additional years of experience can substitute for the education requirement on a year-for-year basis.
• Valid administrator license in states where required.
• Valid driver’s license and access to a private vehicle for business use.
• Extensive understanding of technical areas gained through experience to complete and/or oversee assignments.
• Familiarity with Microsoft software preferred.
• Effective written and oral communication skills.
• Ability to prioritize and manage multiple tasks effectively.
• Strong delegation skills based on individuals' skills, roles, and interests.
• Good judgment and strong problem-solving and decision-making skills.

Skills

• Analytic skills and understanding of the organization and business to handle arising problems and issues.
• Leadership skills to direct, coordinate, and evaluate resident care, marketing, food service, housekeeping, and maintenance units.
• Supervisory responsibilities in accordance with Company policies and applicable laws.

Benefits

• Full suite of health insurance, life insurance, and retirement plans (varies by employment status).
• Eligibility for equity grants under our long-term incentive plan that vest over time.
• Paid Time Off and paid holidays.
• Company-provided life insurance.
• Adoption benefit.
• Disability (short and long term).
• Flexible Spending Accounts and Health Savings Account.
• Optional life and dependent life insurance.
• Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan.
• Tuition reimbursement.
• Annual bonus incentive and sales referral bonuses for full-time associates.
• Support for associates in their journey to become a U.S. citizen, including advancement of naturalization application fees (up to $725) for qualified associates after one year of employment.

Pay

Base pay in range will be determined by applicant’s skills and experience. Full-time associates in this role are eligible for an annual bonus incentive and sales referral bonuses.

Schedule

• Full-time only.
• Occasional weekend, evening, or night work if needed to ensure shift coverage.
• On-call on an as-needed basis.

Physical Demands and Working Conditions

• Standing, walking, and sitting.
• Use of hands and fingers to handle or feel; reach with hands and arms.
• Stooping, kneeling, crouching, or crawling.
• Talking or hearing; ability to lift up to 50 pounds.
• Vision requirements.
• Interaction with co-workers, residents, or vendors.
• Possible exposure to communicable diseases, infections, latex, blood-borne pathogens, and various drugs, chemical, infectious, or biological hazards.
• Potential injury from transferring, repositioning, or lifting residents.
• Occasional travel required; drives self (Tier 2).