Senior Living Director

Key Responsibilities

• Manage community operating budgets and controlling expenses
• Monitor financial trends and execute strategies to maximize profitability and community net operating income (NOI)
• Lead community outreach and direct the sales process to convert prospective residents into move-ins.
• Act as the community’s ambassador, building strong relationships with local healthcare networks and referral partners.
• Host tours, drive "move-in momentum," and achieve occupancy targets.
• Aid in recruiting top talent, training, and mentoring.
• Maintain an open-door policy, resolving concerns and building a culture of trust with community members, families, and staff.
• Champion "Servant Leadership" to maintain high employee morale, engagement, and staff retention.
• Ensure strict adherence to licensing rules and regulations for Adult Foster Care and Homes for the Aged.
• Oversee the survey/inspection process and execute corrective action plans immediately if needed.
• Maintain clinical and operational documentation compliant with all state and federal healthcare laws.
• Ensure the physical property, housekeeping, and dining services meet high-end hospitality standards.
• Conduct regular resident forums and family councils to guarantee Safety, Belonging, and Peace of Mind.
• Ensure that the community has engaging programming that gives residents a "Full of Life" day every day.

Qualifications

Required:

• Bachelor's degree in business, healthcare administration, or related field
• Minimum 5 years of experience in senior living operations or related field
• Proven track record of successful financial management and budgeting
• Experience in community marketing and sales
• Strong leadership skills and ability to build and maintain positive relationships
• Knowledge of adult foster care and homes for the aged licensing and regulations
• Excellent communication and interpersonal skills

Preferred:

• Master's degree in business or healthcare administration
• Experience in hospitality management
• Previous experience in a similar role at a resort-style assisted living community