Senior Litigation Adjuster

About the role

Investigate and resolve litigated claims in an efficient and accurate manner- negotiate settlements, and communicate effectively with policyholders, vendors, and other stakeholders.

This position will be staffed out of our major hub offices (Davenport IA, Goldsboro NC, El Paso TX, Nashville TN, or Stevens Point, WI) following the hybrid work model. This role is NOT available for remote work at this time.

Responsibilities

• Provide prompt claims investigation, evaluation, and settlement or denial of litigated claims.
• Verify coverages through investigation and reviewing policy terms, conditions, and language; may work with coverage counsel in filing declaratory/summary judgements.
• Evaluate liability by taking recorded statements from involved parties and witnesses and reviewing police reports, accident scene photos, and other pertinent evidence.
• Negotiate claims settlements with claimants and their legal representation within assigned authority limits.
• Comply with industry regulations, legal requirements, and internal policies through thorough documentation of all decisions, correspondence, and discussions throughout the life cycle of the claim.
• Work with and mentor other associates to share knowledge, expertise, insights and perspectives to assist others in achieving their goals and enhancing their skills.

Requirements

• Bachelor’s degree or equivalent work experience
• 5+ years of related work experience
• Extensive claims knowledge with the ability to understand and manage litigated claims
• Ability to review and analyze complex documents, insurance policies, coverages, medical reports, and insurance regulations
• Ability to make appropriate claims decisions, prioritize, and manage workload

Skills

• Advanced writing, communication, and presentation skills
• Advanced conflict resolution and negotiation skills
• Technology aptitude

Schedule

Hybrid Flexibility: Enjoy optional work from home on Mondays and Fridays and join your team in the office Tuesday through Thursday to collaborate and learn. We provide the technology and tools you need for both your office and home workspace from day one.

Benefits

• Dining on Us: Depending on your location, we may provide a stipend