Senior Legal Operations Manager

As the leading end‑to‑end investment platform for single‑family rental homes (SFR), Roofstock’s mission is to reinvent the rental housing ecosystem for the benefit of all. We merge a passion for helping investors build wealth through real‑estate with cutting‑edge technology that transforms how they do it.

With a talented team of 750+ “Roofsters,” our collaborative, can‑do culture fuels growth. In 2022 we closed a Series E round, raising $240 million, and have offices in the Bay Area and New York City. Recent acquisitions include Stessa, RentPrep, Mynd, and a 2025 ownership stake in Casago, expanding our platform to support both long‑term and short‑term rental investment services.

About the Role

Roofstock is looking to hire an organized, systems‑minded, and experienced Senior Legal Operations Manager to join our Legal team. This individual will own how legal work moves through the business: how it comes in, how it gets tracked, how it gets executed, and how it gets approved and paid. The Senior Legal Operations Manager will build durable workflows in place of institutional memory, keep contract turnaround predictable, maintain clean and complete records, support claims and litigation management in‑house, and help manage outside‑counsel spend against budget. This is a hands‑on individual contributor role with broad visibility, partnering closely with Finance, People Operations, Compliance, and the business teams that depend on Legal to move quickly.

Responsibilities

• Legal Operations & Contract Management
  • Contract Lifecycle Management: Own end‑to‑end contract intake, routing, workflow optimization, and status tracking using Zip.
  • First‑Line Agreement Review: Perform initial triage and review of incoming third‑party agreements in Zip, evaluating red flags, indemnification terms, and standard boilerplate before escalating complex issues to attorneys.
  • Process & Self‑Service Optimization: Build and maintain contract templates, playbooks, and self‑service tools to empower business teams and eliminate attorney bottlenecks on routine agreements.
  • Repository & Record Management: Establish repository standards (e.g., Google Drive structure) and manage post‑execution filing and signature routing so critical legal records remain organized, current, and accessible.
• Financial Management & Outside Counsel Operations
  • Spend Management & Billing: Oversee law‑firm billing guidelines, manage outside‑counsel engagements, and perform initial invoice reviews.
  • Finance & Accounting Alignment: Track legal spend against department budgets and collaborate directly with Accounting and Finance on monthly accruals, reporting, and operational friction points.
  • Vendor Negotiations: Support rate negotiations with outside counsel and evaluate third‑party legal vendors.
• Corporate Governance, Transactions & Claims (Paralegal Support)
  • Entity Management & Cap Table: Manage corporate governance, state filings, annual reports, and registered‑agent coordination across multiple entities and jurisdictions. Maintain cap table and corporate records in Carta.
  • Transaction Support: Coordinate document collection, diligence request tracking, and virtual data‑room administration (e.g., DataSite) for corporate transactions and financings.
  • Litigation & Claims Support: Support in‑house claims and litigation intake, issue litigation holds, corporate insurance, coordinate document collection, track deadlines, and liaise with outside litigation counsel.
• Legal Technology & Department Analytics
  • System Administration: Directly administer legal tooling, including Zip (CLM), Carta, e‑signature tools, and billing software.
  • Reporting & Metrics: Build and maintain operational dashboards that track legal work volume, spend trends, and process bottlenecks for leadership.
  • AI & Automation: Identify and implement emerging AI tools and automation to reduce manual workflows while maintaining appropriate review protocols.

Qualifications

• 5+ years of total experience in legal operations, contract management, or paralegal roles, with a strong core background (3+ years) in corporate paralegal responsibilities.
• Experience in a high‑growth, late‑stage private company (Series B/C/E) or proptech/fintech/