Senior Legal Operations Manager

The Opportunity at Komodo Health

Komodo Health is a leading data and analytics company whose mission is to reduce the burden of disease. Komodo's platform integrates one of the most comprehensive healthcare datasets available to help life sciences companies, health plans, providers, and researchers make faster, more informed decisions. The Legal team operates as a strategic business partner across Komodo's commercial, product, and corporate functions, and this role is central to enabling that mission at scale.

Komodo Health is seeking a Senior Legal Operations Manager to build, manage, and continuously improve the operational infrastructure of its in-house Legal team. This is a high-impact, individual-contributor role reporting directly to the Deputy General Counsel. The successful candidate will own the legal technology stack end-to-end—including CLM administration, AI tool configuration, and process automation—and will serve as the primary operational partner to the commercial legal function.

This role does not carry billing, budget, outside counsel coordination, or litigation management responsibilities.

Essential Job Duties

• CLM Administration & Commercial Support:
• Serve as the primary administrator and subject-matter expert for LinkSquares CLM, including end-to-end workflow configuration, template management, metadata governance, routing logic, user permissions, and repository integrity.
• Proactively monitor the LinkSquares product roadmap; evaluate and champion adoption of new features where they improve contracting operations.
• Analyze contracting data and usage patterns to identify inefficiencies and implement structural workflow improvements that reduce cycle times and attorney involvement in routine tasks.
• Translate business requirements from attorneys and commercial stakeholders into clear, functional LinkSquares workflows, independently and without iterative redeliberation.
• Track and report on CLM performance metrics—including cycle times, self-service rates, routing accuracy, and adoption trends—and deliver actionable reporting to legal leadership.
• Maintain data integrity and governance standards across the contract repository.
• Legal Technology Administration:
• Serve as the primary administrator and owner of all legal technology tools, including evaluating, implementing, and maintaining the legal tech stack in coordination with the Deputy General Counsel.
• Develop and maintain a legal technology roadmap aligned with the team's operational priorities and Komodo's broader enterprise systems.
• Cook up and maintain dashboards and reporting mechanisms that surface operational insights to legal leadership.
• AI Tool Configuration & Automation:
• Configure, administer, and optimize AI tools deployed by the Legal team, including Claude Cowork or comparable AI productivity platforms.
• Evaluate additional AI solutions for legal use cases.
• Design and implement AI-assisted workflows to automate routine legal tasks, including contract review support, intake triage, document generation, and knowledge retrieval.
• Partner with Legal leadership to identify automation opportunities and translate them into implemented, measurable workflow improvements.
• Stay current on developments in legal AI and surface relevant tools and capabilities to the Deputy General Counsel for strategic consideration.
• Legal Operations & Process Infrastructure:
• Design, implement, and maintain scalable legal operations processes, including intake workflows, legal request triage, template libraries, playbooks, and knowledge management systems.
• Build and maintain enablement materials—including training guides, workflow documentation, and self-service resources—to improve adoption and reduce attorney time spent on operational questions.
• Identify process gaps and implement structural solutions, rather than one-off fixes, with an eye toward repeatability and scale.
• Manage and coordinate external legal technology vendors to ensure effective partnerships, timely support, and strong return on investment.
• Cross-Functional Partnerships:
• Act as the primary operational partner to the commercial legal team, proactively reducing administrative burden.
• Collaborate with IT, Finance, Procurement, Sales Operations, and other business stakeholders to align legal processes with enterprise systems and workflows.
• Lead cross-functional projects related to legal technology, process redesign, and tool implementation, owning timelines, stakeholder communication, and rollout independently.
• Serve as the first point of contact for business users on contract workflow questions, intake processes, and system-related inquiries.

What You Bring to Komodo Health

• Minimum Qualifications:
• Minimum of 8 years of experience in legal operations at a technology, data, or life sciences company.
• Hands-on, demonstrated experience administering LinkSquares CLM or similar, including workflow design and configuration, template management, troubleshooting, and user administration.
• Demonstrated experience configuring and administering AI tools for a legal team, including Claude Cowork or comparable AI productivity platforms.
• Strong technical acumen and the ability to learn new tools quickly, configure platforms with minimal external support, and translate legal team needs into system solutions.
• Prominent track record of independently owning complex legal operations initiatives from scoping through execution with minimal oversight.
• Strong analytical and systems-thinking skills, with the ability to identify root causes of recurring issues and implement structural—not one-off—solutions.
• Excellent written and verbal communication skills, with demonstrated ability to produce clear, accurate documentation and training materials for both legal and non-legal audiences.
• Strong project management skills, with experience managing cross-functional initiatives involving multiple stakeholders.
• Ability to operate with a high degree of autonomy in a fast-paced, evolving environment.
• Expectations of AI Use in this Role:
• This role requires consistent and daily use of AI in all aspects of the job responsibilities.
• Komodo Health is an AI forward company and each team at the company is required to utilize AI in its workflows.
• The commercial legal team anticipates utilizing not only AI tools for individual daily use but also in automated workflows with multiple AI related tools available.

Additional Skills and Experience

• Nice to Have:
• Experience working with a data or analytics company, where legal operations intersects with complex commercial agreements.
• Familiarity with additional legal technology platforms beyond CLM (e.g., matter management, contract analytics, e-signature integrations).
• Experience building or significantly contributing to a knowledge management function within a legal team.
• Exposure to legal intake systems, document automation tools, or legal analytics platforms.

#LIRemote

Pay Range

The starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan. This role may also be eligible for equity awards. In addition, this role is eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy.

• San Francisco Bay Area and New York City: $167,000 - $196,000 USD
• All Other US Locations: $145,000 - $175,000 USD

Komodo's AI Standard

At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success.

Where You’ll Work

Komodo Health has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs. For hub-based Dragons, we're building intentional in-office rhythms alongside the flexibility that's core to how we work. Whatever your setup, expectations will always be clear before you join.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.