Senior Leasing Manager

Location

Monaco Lakes 1 & Monaco Lakes 2 Apartments (two properties directly across the street from each other):
Monaco Lakes 1 – 6165 E. Iliff Ave, Denver, CO 80222
Monaco Lakes 2 – 2330 S. Kearney St., Denver, CO 80222

Job Summary

Full-time position in a 500+ unit multi-family apartment community. The Senior Leasing Manager will support the Community Manager in overseeing the day-to-day operations and leasing functions of the apartment complex. This role is ideal for someone with strong organizational skills, a customer-focused attitude, and experience in property management. You will work closely with residents, staff, and vendors to ensure the property is well-maintained and operates smoothly.

Responsibilities

• Oversee Leasing Process & Team
  • Supervise and train leasing personnel on sales, Yardi, policies and procedures
  • Approve leasing files
  • Monitor daily inspections of models, mini-models, target units and move ins
  • Monitor opening and closing procedures to ensure they are done daily
  • Follow up on all inquiries and appointments in CRM
  • Each day review availability and pre-leased report to ensure all move ins and move outs are processed
  • Determine leasing problems and offer suggestions for solutions to problem vacancies
  • Coordinate schedules of leasing personnel
  • Monitor weekly reporting requirements
  • Play an active role in weekly pricing calls by gaining a thorough understanding of the submarket
• Resident Retention
  • Develop and participate in resident retention and renewal programs
  • Maintain renewal program, coordinate renewal pricing with Community Manager, send out letters, follow up, ensure residents that don't renew are put on month-to-month status in Yardi
• Marketing
  • Market the community to generate traffic and include outreach programs
  • Monitor the property to ensure compliance to established standards of marketing and curb appeal
  • Monitor and make necessary changes to Internet advertising for the property – all websites must be updated with new pricing within 24 hours of changes
  • Craigslist posting 4 times per day at a minimum
  • Create new marketing initiatives as needed
• General Office Assistance
  • Answer incoming calls, schedule sales appointments, greet future and present residents, tour and follow up on traffic and inquiries
  • Perform any special projects as directed by the Community Manager
  • Collaborate with other department heads such as the Maintenance Supervisor and Community Manager to ensure apartment make ready's are accurate, as well as work orders are prioritized properly

Qualifications

• At least 1 year of experience as a high-level Leasing Manager
• Spanish speaking is required; bilingual
• Organized, attention to detail, time management
• Excellent interpersonal and communication skills
• Yardi & CRM experience preferred
• High School Diploma or equivalent

Benefits

• Competitive pay
• Health, dental, vision, 401(k), and PTO