Senior Learning Technology Consultant

Role Responsibilities

• Analyzes data and creates reports/dashboards.
• Maintains data integrity in order to facilitate reporting.
• Serves as the technical expert in learning systems including the Learning Management System, social learning platforms, content management systems, and performance support systems for IU Health.
• Designs, plans, innovates, implements, and manages the day-to-day operation of learning systems.
• Performs troubleshooting and leads problem-solving efforts involving vendors and other support personnel.
• Establishes and manages complex user accounts, groups, and learning experience journeys.
• Maintains security compliance and protects systems from unauthorized use.
• Ensures availability and optimal performance according to Service Level Objectives.

Candidate Qualifications

• A background in navigating large, highly matrixed, and complex organizational environments is required.
• Experience with PowerBI or other data analytics tools is required.
• Ability to build structure around large, complex and changing programs (e.g. learning paths, curriculums and user learning journeys) is required.
• 5-7 years of related Learning Management System (LMS) experience is required, Oracle Learn is a plus.
• Bachelor's Degree in Informatics, Computer Technology, related field of study, or equivalent years of experience is required.
• Knowledge of database management and logic workflows is required.
• Experience using advanced features in Microsoft Excel is required.
• Experience in project management and agile processes is a plus.
• Understanding of current digital instructional design best practices, user design experience, and adult learning principles is required.