Senior Learning Strategist

Snow’s Patient Support Services team creates and promotes patient support programs designed to meet patients’ needs. Our specialists help brands deliver adherence support shaped by the people they serve. Behavioral and learning strategists, service designers, and content creators develop experiences that enhance patient outcomes and business results.

About the role

As a Senior Learning Strategist, you will develop patient education materials that drive behavior change and improve health outcomes. You will combine expertise in health literacy, learning principles, and behavioral models to inform effective learning strategies and collaborate with cross-functional teams to conduct research, analyze insights, and deliver tailored recommendations that support brand initiatives and enhance patient engagement.

Responsibilities

• Conduct research and audits, customizing and presenting Learning Design Guidelines to inform brand strategies and ensure audience needs are met.
• Collaborate with creative teams to develop tactics and content that engage, inform, and motivate target audiences, ensuring alignment with learning design guidelines and brand strategies.
• Evaluate tactics and content to ensure they meet audience needs, are grounded in insights, and align with brand opportunities.
• Develop and implement learning strategies that drive behavior change and improve health outcomes.
• Provide leadership and expertise, presenting learning findings and strategies to internal teams and client partners.
• Contribute to new business development by participating in pitch presentations, leading Learning 101s, and collaborating on RFPs, research, and creative and tactical deliverables.

Requirements

• Bachelor’s degree in Public Health, Health, or related field required; Master’s degree and Certified Health Education Specialist (CHES) certification preferred.
• 4+ years of experience in Public Health, health promotion, or comparable studies; 2+ years of experience in an agency setting preferred.
• Proficiency in assessing and applying health literacy, learning preferences, and behavioral techniques to inform learning strategies.
• Strong technical skills, including Microsoft Office, with the ability to communicate complex information clearly and concisely.
• Strategic mindset with expertise in health literacy, andragogy, and behavioral theory.
• Excellent storytelling skills, both verbally and visually, to communicate learning design guidelines and strategies.

Pay

$80,000–$110,000

Schedule

Omnicom policy requires employees to work in the office a minimum of three days a week, with potential for additional in-office days as directed by agency or manager.