Senior Lead Systems Operations Engineer

About This Role

Wells Fargo is seeking a Senior Lead Systems Operations Engineer to join the Commercial and Corporate & Investment Banking Technology (CCIBT) organization. This role functions as a Business Site Reliability Engineer (SRE) with enterprise-level influence, driving strategic initiatives across infrastructure platforms. The Senior Lead will serve as a trusted advisor to senior leadership, shaping the reliability strategy, architecture, and operating model for infrastructure platforms supporting business-critical applications.

Key Responsibilities

• Develop and implement enterprise-wide reliability engineering frameworks
• Lead strategic planning for infrastructure operations, migrations, and hybrid cloud adoption
• Architect automation solutions for operational tasks and platform resilience
• Establish governance for observability, telemetry, and incident management practices
• Partner with leadership to define long-term reliability goals and KPIs
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Required Qualifications

• 7+ years of Systems Engineering, Technology Infrastructure domains, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience managing production support
• 3+ years of experience in production support or operations engineering
• 5+ years of experience in Systems Engineering, Infrastructure Operations, or related domains

Desired Qualifications

• Deep understanding of SRE principles and practices
• Experience with enterprise monitoring and observability platforms (e.g., Splunk, Prometheus, Grafana)
• Expertise in automation tools
• Strong technical expertise, communication, and stakeholder engagement skills

Job Expectations

• Hybrid work schedule with on-site presence as needed
• Participation in on-call support and incident response activities

Location

Posting: 194 Wood Ave S, Iselin, NJ 08830300 S Brevard St, Charlotte, NC 28202

Pay Range

$159,000.00 - $305,000.00

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement