Senior Lead Systems Engineer, AI & Automation
About the role
We are seeking a Senior Lead Systems Engineer to join our dynamic team. This role requires strong experience in enterprise-scale integrations and automation, with a focus on leveraging AI, automation, and software engineering to solve operational challenges.
Responsibilities
- Architect scalable solutions that connect the systems powering Braze
- Build integrations spanning platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems
- Partner with Security, Infrastructure, Product, and IT teams to build reliable, scalable solutions that reduce operational overhead and improve the employee experience
- Design and build intelligent automation that streamlines business processes across enterprise platforms
- Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications
- Help evolve how employees interact with IT by building conversational interfaces and self-service experiences
- Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together
- Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind
- Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms
- Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements
- Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation
- Contribute to enterprise platform strategy and long-term technical roadmaps
Requirements
- 8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments
- Strong software engineering background with experience building APIs, integrations, automation, or platform services
- Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript
- Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards
- Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems
- Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity
- Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions
- Passionate about leveraging AI, automation, and software engineering to solve operational challenges
- Curious, collaborative, and motivated by continuous improvement and thoughtful systems design
Qualifications
- Bonus: Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms
- Experience with Terraform, Infrastructure as Code, or cloud automation tooling
- Experience with event-driven architectures, message queues, or serverless technologies
- Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs
- Familiarity with cloud platforms such as AWS, GCP, or Azure
- Experience building internal developer platforms or enterprise integration frameworks
- Experience supporting high-growth SaaS organizations with complex enterprise technology environments
Skills
- Strong problem-solving and analytical skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
- Knowledge of data modeling and database management
- Experience with DevOps and CI/CD pipelines
Benefits
Comprehensive benefits package including competitive compensation, retirement and employee stock purchase plans, flexible paid time off, and more. Equity grants of restricted stock (RSUs) are also offered.
Pay
The starting salary range for this position is $116,000 to $182,000 per year, with an expected On Target Earnings (OTE) between $129,000 and $202,000 per year (including bonus or commission).
Schedule
This role offers a flexible schedule to promote work-life harmony.
Company Culture
Braze fosters a collaborative, transparent, and fun culture. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be a Great Place to Work Certified company and strive to create equitable growth and opportunities inside and outside the organization.
About Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. We are dedicated to providing great customer experiences that drive value for both consumers and businesses. With a focus on composable intelligence, BrazeAI™, we enable marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform. Braze is consistently recognized as a Leader in marketing technology by industry analysts and is committed to fostering a positive and inclusive environment for all employees.