Senior Lead, AI Automation

About the role

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country.

About You

• You use LOGIC in your decision making and understand that progress is critical to making change.
• You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
• Inclusion is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. You care deeply for your customers and are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You thrive in a Team Environment. Collaboration is key in innovation and creating change.

What You Will Bring

• 6–12+ years of experience in Revenue Operations, Solutions Engineering, Software Engineering, or Product Management, with a track record of teaching yourself AI and applying it at a high-growth company.
• Expert with Claude Code, with hands-on experience using AI tools to build, prototype, and deploy real, shipped solutions into hosted environments — with demonstrated adoption and satisfaction from real users, not side projects.
• Tool fluency across the AI and automation stack: 1–3 years of experience with Clay, Microsoft Copilot, n8n or Microsoft Power Automate, Databricks or similar, Salesforce, and Excel/Sheets.
• Strong discovery and root-cause skills — deeply curious and structured in understanding current state and identifying problem areas ripe for countermeasures.
• Process design instinct: redesigns the workflow so the tool fits how teams actually work, designing the tool and process together rather than bolting one onto the other.
• Thrives in a high-growth, chaotic environment — tough, gritty, and able to get things done under intensity and competing priorities.

Requirements

Training, enablement, and change management experience, with a personal drive to own adoption rather than hand it off — selling the solution in, documentation, office hours, re-training, and the change management around it.

Skills

• Training, enablement, and change management experience, with a personal drive to own adoption rather than hand it off — selling the solution in, documentation, office hours, re-training, and the change management around it.
• Previous experience in digital health point solutions or the broader healthcare industry.

Benefits

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Pay

Competitive salary and benefits package.

Schedule

Full-time position.